Caller ID Management | TeleSign

Caller ID Management

Deliver voice calls through a Branded Caller ID to protect your number
from being blocked, spoofed, or tagged as spam

Caller ID Management

Deliver voice calls through a Branded Caller ID to protect your number
from being blocked, spoofed, or tagged as spam

PROTECT YOUR BRAND IDENTITY AND MANAGE YOUR NUMBERS TO DELIVER A TRUSTED EXPERIENCE TO YOUR USERS

Create a sense of trust and identity with your users by leveraging a branded caller id that is unique and consistent. Ensure that your calls are not being blocked or marked as spam which can reduce the ability and likelihood for your calls to be answered. Mitigate fraudsters from being able to spoof your number and impersonate your brand.

BRANDED CALLER ID

Use a branded Caller ID (like your company name) so your users always know who is calling them

Remove spam tags

Register your phone numbers to stop legitimate calls from being marked as spam now and in the future

STOP CALLS FROM BEING BLOCKED

Mitigate outbound voice calls from being blocked before they reach your users

ON DEMAND NAME CHANGES

Change Caller ID displays in as little as one hour

Comprehensive Coverage

Coverage across all major US Carriers

BLACKLIST INBOUND ONLY NUMBERS

Stop spoofing by blacklisting phone numbers that are only used for inbound calling .

Key Benefits

INCREASE ENGAGEMENT

Customers are more likely to answer calls when they know who is calling them

MAINTAIN BRAND IDENTITY

Use a unique identifier that creates a consistent experience across both mobile and landlines

IMPROVE ANSWER RATES

Reduce operational costs and improve answer rates by stopping inaccurate call blocking and spam tagging of your phone numbers

“The technical implementation was straightforward and easy for our team and the business ROI was very strong”

Rob Bauman

Director, EAX Partner Engagement & Operations, Electronic Arts (EA)

How It Works

Simply provide the necessary information to our dedicated team
and you can instantly begin to manage and protect your phone numbers.

1
Provide TeleSign with a list of phone numbers and extensions that you would like to manage and protect.
2
Decide what branded Caller ID should be displayed for outbound calls.
3
Confirm if any of your phone numbers are used only for inbound calling.
4
Make changes at any time and add phone numbers as you scale.
Read the complete TeleSign documentation directly from the TeleSign Developer Center.

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