PhoneID

Detailed and actionable global phone number and subscriber data intelligence to strengthen authentications, evaluate fraud risks, and enhance the user experience

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Provide faster, safer & smarter online experiences

Answer critical questions about consumers using their phone numbers to get actionable data intelligence about their device, contact information, and more. Phone number data intelligence can help strengthen the user verification process, reduce fake accounts, inform risk models, improve conversions, and even determine the optimal channel for message delivery. The PhoneID API cleans and reformats a submitted phone number and instantly returns phone device-type, telecom carrier name, and phone registration information. Additional data attributes are available for configuration via add-ons to best fit your specific use case.

MAIN BENEFITS

True Global Data Coverage

Answer critical questions about your users with valuable data available in over 230 countries and territories. Data coverage by country varies by API.

Strengthen Authentications & Reduce Fraud

Instant API access to ongoing and accurate key phone number and user identity data attributes to help make better decisions about new registrations, user activity and fraud risks.

Easy Integration

Do business with confidence, improve conversions, and maintain compliance with real-time data on phone numbers and users in the optimal format for faster decision-making.

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We were looking at several vendors, TeleSign won out as our CPaaS provider because of their demonstrated security expertise, high quality direct-to-carrier routes, and global coverage. We use them to send both SMS notifications and security 2FA messages.

Dave Engberg

CTO, Evernote

How PhoneID Works

Contact

Provide end-user phone number intelligence and receive contact information (first & last name, street address, city, state), based on carrier subscriber contact data. Use to strengthen existing fraud risk models and improve registration UX with pre-filled form fields. *US only

Number Deactivation

Provide end-user phone number and receive data intelligence on when a phone number has been truly deactivated, based on carriers’ phone number data and our proprietary analysis. Delivers a date and time stamp, in the event a trust anchor has been broken.

Contact Match

Provide end-user phone number data, first/last name and address and receive a score of 0-100 as matched against carrier subscriber contact data. Use to validate an end-user’s physical address at onboarding, during a high-value transaction, verify a shipping address and to strengthen existing fraud risk models.

Contact Plus

Provide end-user cell phone number and zip code data and receive their contact information (first & last name, street address, city, state, email address), based on carrier subscriber contact data. Use to strengthen existing fraud risk models and improve registration UX with pre-filled form fields.

Device Info

Provide end-user phone number insight and receive its IMEI number, phone make & model to detect fraud or understand the strength, value or risk of the device holder and adjust content and marketing strategies per device.

SIM Swap

Find out whether the SIM for a phone number has been swapped and if so, at what point. TeleSign evaluates how likely it is that the SIM swap was for a fraudulent reason using a scale from 1-4.

Subscriber Status

Provide end-user phone number and receive current carrier subscriber status (account activation date; prepaid or postpaid; active, suspended, de-active; account type; primary account holder; length of account tenure; and date of last status change) to understand the strength, value or risk of a user.

Porting History

Provide end-user phone number and receive number porting history data for last 90-days to prevent account takeovers, reduce the creation of fake and fraudulent accounts, and improve operations.

Porting Status

Provide end-user phone number and receive information on whether the number has been ported or not and what carrier currently has the number.

Talk To An Expert

Interested in learning about how TeleSign's identity and engagement solutions can prevent fraud while fostering secure and global growth for your business? Let's chat.