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SMS
Enables developers to build communications and account security SMS messaging into web and mobile applications
TALK TO AN EXPERTCOMMUNICATE WITH CUSTOMERS MORE EFFECTIVELY THROUGHOUT THEIR LIFECYCLE
HIGH QUALITY, DIRECT-TO-CARRIER ROUTES
Connect directly with hundreds of carriers around the world for optimized speed, reliability and high SMS deliverability.
WATERFALL FAILOVER SYSTEM
Automatic fallback applied via dynamic routing to secondary provider in the event delivery failed over first provider, ensuring highest delivery and completion rates.
INBOUND SMS FOR INTERACTIVE TWO-WAY COMMUNICATIONS
Send and receive global text messages to listen, engage and provide support to customers. *This feature requires an additional transaction fee and is not available in all markets. Contact TeleSign for specific availability.
SMART MESSAGE SPLITTING
Prevent the breaking of critical pieces of information such as URLs, email addresses and SMS message splitting over 160 characters (up to 10 messages/1600 characters) to ensure messages are delivered and viewed as intended.
SMART MESSAGE SPLITTING & LONG MESSAGE SUPPORT
Prevent the breaking of critical pieces of information such as URLs, email addresses and SMS message splitting over 160 characters (up to 10 messages/1600 characters) to ensure messages are delivered and viewed as intended.
URL SHORTENER & ACTIVITY TRACKING
A free service that shortens long URLs into fewer characters to make links easier to send via SMS. Save valuable characters for calls-to-action and gain insight into end-user behavior with activity tracking of click-throughs and conversions.
COMPLIANCE SUPPORT
Utilize free regulatory assistance to mitigate Telephone Consumer Protection Act (TCPA) risks and adhere to worldwide content compliance.
MANAGE YOUR SMS CAMPAIGNS (BETA)
RELIABLE GLOBAL COVERAGE
Reach and ensure message delivery to end-users in over 200 countries and territories and in 87 different languages.
ADVANCED PHONE NUMBER CLEANSING
Properly formats phone number entered by end-user for more reliable and secure message delivery, which improves SMS deliverability by more than 10% in most markets.
OPEN SOURCE IOS MOBILE APP VERIFICATION SAMPLE CODE
Utilize pre-built iOS verification code which contains end-to-end best practices flow for mobile app verifications. Verify iOS users via clickable SMS applinks. (Android mobile app verification through App Verify)
OPT-OUT MANAGEMENT
Set up TeleSign SenderIDs for automated management of SMS opt-out requests.
PHONE NUMBERS
Key Benefits
REACH & ENGAGE MORE USERS
90% of texts are read within 3 minutes; 98% of SMS messages are read vs. email at 20% (Source: http://www.adweek.com)
COMMUNICATE MORE EFFECTIVELY
Send timely messages and experience 20% decrease in support calls and 25% increase in satisfaction (Source: http://www.adweek.com)
GROW THE BUSINESS
Provide personalized information to customers right at the time they need it; leads to higher conversions and retention rates
DEVELOPER FRIENDLY API
Easy to test, integrate and get up and running quickly. Clear documentation, developer tools and reporting
“Telesign's global coverage is critical to our business. Their waterfall delivery process, superior global network, and traffic monitoring increased delivery rates and reduced call center volumes. We use several TeleSign products for our SMS customer communications and fraud prevention efforts.”
