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RCS
Rich Communication Services is the evolution of mobile messaging, increasing and improving the ways in which people and businesses communicate.
Talk to an ExpertPROVIDES BRANDS WITH THE OPPORTUNITY TO ENRICH USER ENGAGEMENT WITH ADVANCED FEATURES.
RICH MEDIA
RCS increases engagement with high resolution photos, gifs and video messages. It also solves MMS incompatibility once and for all.
MESSAGE TEMPLATES
Pre-define the campaign you want to run for simpler message requests.
BETTER METRICS
Accurately measure campaign efficacy through true delivery receipts and drive informed change to optimize customer communications.
HIGH QUALITY, DIRECT-TO-CARRIER ROUTES
Connect directly with carriers around the world for optimized speed, reliability and high deliverability.
TRUSTED MESSAGES
With branded messaging RCS include brand name, customizable colors and logos and a verified business checkmark.
ADVANCED PHONE NUMBER CLEANSING
Properly formats phone number entered by end-user for more reliable and secure message delivery, which improves deliverability by more than 10% in most markets.
MORE CONVERSATIONAL
RCS includes suggested replies, suggested actions and the introduction of AI for a more engaging messaging experience. Drive customer satisfaction and reduce customer support cost via Chatbot interfaces.
Key Benefits
INCREASE CLICK-THROUGH RATES
Brands have seen up to an 800%* lift of click through rates on alerts reminders and notifications through RCS correspondence.
*Source: GSMA
INCREASE ENGAGEMENT
Customers are 60% more likely to respond or interact with RCS messaging.
CAPTURE AN EMERGING MARKET
90% of smartphone users will be using RCS by 2023, get on the forefront now.
“Telesign’s global coverage is critical to our business. Their waterfall delivery process, superior global network, and traffic monitoring increased delivery rates and reduced call center volumes. We use several TeleSign products for our SMS customer communications and fraud prevention efforts.”
