Rich Communication Services (RCS) is the next step in the evolution of sending personalized messages for alerts, reminders, notifications, one time passcodes (OTPs) and other automated messages directly from websites or applications. RCS unlocks additional power through branding, pictures, gifs, video, chatbots and more while increasing customer conversion rates and engagement.
MAIN BENEFITS
Brands have seen up to an 800%* lift of click through rates on alerts reminders and notifications through RCS correspondence. *Source: GSMA
Customers are 60% more likely to respond or interact with RCS messaging.
90% of smartphone users will be using RCS by 2023, get on the forefront now.
RCS increases engagement with high resolution photos, gifs and video messages. It also solves MMS incompatibility once and for all.
Pre-define the campaign you want to run for simpler message requests.
Accurately measure campaign efficacy through true delivery receipts and drive informed change to optimize customer communications.
Connects directly to hundreds of carriers around the world and employs a waterfall approach across multiple routes to help ensure the highest delivery and conversion rates.
With branded messaging RCS include brand name, customizable colors and logos and a verified business checkmark.
Properly formats phone number entered by end-user to ensure greater global delivery.
RCS includes suggested replies, suggested actions and the introduction of AI for a more engaging messaging experience. Drive customer satisfaction and reduce customer support cost via Chatbot interfaces.
Streamline Account RegistrationAdd Two-factor AuthenticationKnow Your CustomerPrevent Account TakeoverReduce Fake AccountsCustomer EngagementDeliver Appointment & Event RemindersBuild Two-way CommunicationsEstablish Trusted IdentitiesHost Peer-to-peer CommunicationsVerify Phone NumbersSend MessagesMinimize Fraudulent TransactionsEnable Secure Account Recovery
