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Use RCS Messaging to connect with customers

Rich Communication Services (RCS) messaging engages your customers with dynamic, conversational messaging. Now’s the time to evolve your mobile messaging strategy to improve business communications with your customers and enhance your brand.

Talk to sales
  • Interactive branded content
  • Enhanced messaging
  • Personalized conversations

Engage with rich branded conversations

RCS business messaging is the next step in evolving personalized messaging for alerts, reminders, notifications, one-time passcodes (OTPs), and other automated messages directly from websites or applications. Enhance your branding through high-resolution images, gifs, videos, and chatbots to drive high conversion rates and enable an impactful two-way customer interaction.

Unmatched global coverage

Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes​.

Exceptional reliability

Optimal performance with higher successful delivery rates than any leading competitor.

5-star customer service

Premium customer support to strengthen communication, reduce costs, and ensure seamless customer interaction.

Clients who use this product
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Level up your messaging

Bring all the features and rich media your customers expect to in mobile messaging apps to a native messaging experience. Send images, videos, files, links and even suggested replies for a more engaging messaging experience.

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Create dynamic customer experiences

Customers are 60% more likely to respond to or interact with RCS messaging. Create content-rich communications and messaging that catch the eye of your customers and delight them in the moment.

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Increase click-through rates

Brands see up to an 800%* lift in click through rates on alerts, reminders, and notifications sent through RCS business messaging. Send your RCS business messages with a branded profile to build trust and further legitimize your business. *Source: GSM

RCS in Action

Telesign’s developer-friendly messaging API makes it easy to integrate RCS into your communications platform. We offer clear documentation, user-friendly developer tools, comprehensive data reports, and white-glove customer service.


High quality, direct-to-carrier routes

Telesign’s direct access to hundreds of carriers and waterfall approach across different routes ensures exceptional delivery and conversion rates.


Advanced phone number cleansing

Phone number cleansing can improve your message deliverability by more than 10%. Telesign helps you reduce operational costs by automatically formatting phone numbers based on message type and country of origin.


Message templates

Start strong with pre-made templates for a variety of business messaging, including notifications, alerts, updates, reminders, and more. Templates are easy-to-use, eye-catching, and flexible based on your specific needs.


Better metrics

Track your engagement and conversion rate with accurate, informative data and develop strategies for a better customer experience. Telesign’s messaging API includes easy-to-read metrics to measure your success.

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Trusted messages

Telesign ensures total security for our Messaging API with available phone number verification services and digital identity protection, so you can be sure that your messages to customers are secure and reliable.


Conversational messaging

Messaging customers on a platform they’re comfortable with lowers pressure and increases engagement. Reach out with rich media including gifs, videos, chatbots, and more to keep communications casual and conversational.

RCS cart abandonment

Reduce cart abandonment

Send abandoned cart reminders to make it easier for customers to complete purchases and direct them back to their original check out page. Use engaging rich messaging with videos, gifs, or links to communicate offers and spark greater interest.

Connect with customer via Telesign Voice

Stay connected

Increase engagement and personalize experiences with custom voice applications for your web or mobile platforms. You can cut out the middleman and connect directly on the best voice network for higher quality, more reliable calls.

RCS customer engagement

Personalized customer engagement

RCS allows customers to order food and other services by selecting from product images that guide them toward other suggestions with quick action buttons.

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