RCS Messaging

Rich Communication Services (RCS) Messaging engages your customers with dynamic, conversational messaging. Standard for Android OS, Telesign’s extensive, enterprise-grade global network ensures fast and reliable delivery of rich media business messaging.

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RCS Messaging

Rich Communication Services (RCS) Messaging engages your customers with dynamic, conversational messaging. Standard for Android OS, Telesign’s extensive, enterprise-grade global network ensures fast and reliable delivery of rich media business messaging.

Get started

Engage with Rich Branded Conversations

RCS business messaging unlocks additional branding power with options for pictures, gifs, videos, chatbots and other rich media options to grab audience attention and increase customer conversion rates and engagement.

Get started

Unmatched Global Coverage

Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes​.

Exceptional Reliability

Optimal performance with higher successful delivery rates than any leading competitor.

5-Star Customer Service

Premium customer support to strengthen communication, reduce costs, and ensure seamless customer interaction.

RCS in Action

TeleSign’s developer-friendly messaging API makes it easy to integrate RCS into your communications platform. Get up and running quickly with clear documentation, developer tools and comprehensive reporting.

When you're ready, expand your messaging to SMS and WhatsApp for more communication channels all from a single Messaging API.

High Quality, Direct-To-Carrier Routes

TeleSign’s direct access to hundreds of carriers and waterfall approach across different routes ensures exceptional delivery and conversion rates.

Advanced Phone Number Cleansing

Phone number cleansing can improve your message deliverability by more than 10%. Telesign's phone number cleansing optimizes your global messaging delivery and helps reduce operational costs by automatically formatting phone numbers based on message type and country of origin.

Message Templates

Start off strong with pre-made templates for a variety of business messaging, including notifications, alerts, updates, reminders, and more. Templates are easy-to-use, eye-catching, and flexible based on your specific needs.

Better Metrics

Track your engagement and conversion rate with accurate, informative data and develop strategies for a better customer experience. TeleSign’s messaging API includes easy-to-read metrics to measure your success.

Trusted Messages

TeleSign ensures total security for our Messaging API with available phone number verification services and digital identity protection, so you can be sure that your messages to customers are secure and reliable.

Conversational Messaging

Messaging customers on a platform they’re comfortable with lowers pressure and increases engagement. Reach out with rich media including gifs, videos, chatbots, and more to keep communications casual and conversational.

RCS in Action

TeleSign’s developer-friendly messaging API makes it easy to integrate RCS into your communications platform. Get up and running quickly with clear documentation, developer tools and comprehensive reporting.

When you're ready, expand your messaging to SMS and WhatsApp for more communication channels all from a single Messaging API.

Trusted by Top Companies

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EA logo
EA logo
EA logo

“Working with TeleSign allowed us to quickly and effectively integrate SMS text messaging into our application.”

Rob Bauman
Director, Partner Engagement & Operations
EA

“We needed a partner that could scale to support our ever-expanding global footprint. TeleSign delivered the scale we were looking for.”

Chuck Mortimore
VP, Product Management, Identity, and Security
Salesforce
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Engage with Rich Branded Conversations

RCS business messaging unlocks additional branding power with options for pictures, gifs, videos, chatbots and other rich media options to grab audience attention and increase customer conversion rates and engagement.

MAIN BENEFITS

Increase Click-Through Rates

Brands see up to an 800%* lift in click through rates on alerts, reminders, and notifications sent through RCS business messaging. Send your RCS business messages with a branded profile to build trust and improve engagement. *Source: GSM

Increase Engagement

Customers are 60% more likely to respond or interact with RCS messaging.

Capture An Emerging Market

90% of smartphone users will be using RCS by 2023, get on the forefront now.

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"Working with TeleSign allowed us to quickly and effectively integrate SMS text messaging into our application. The users that signed up for The Sims Mobile were more engaged, had stronger retention rates, and higher monetization rates. The technical implementation was straightforward and easy for our team and the business ROI was very strong."

Rob Bauman

EA Director, Partner Engagement & Operations

How RCS Works

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Talk To An Expert

Interested in learning about how TeleSign's identity and engagement solutions can prevent fraud while fostering secure and global growth for your business? Let's chat.