Number Masking with TeleSign

Protect employee and customer anonymity and security while delivering exceptional customer experiences. Number Masking enables direct two-way communications between you and your customer without sharing personal phone numbers or sensitive data.

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Number Masking with TeleSign

Protect employee and customer anonymity and security while delivering exceptional customer experiences. Number Masking enables direct two-way communications between you and your customer without sharing personal phone numbers or sensitive data.

Get started

Trusted Communications

Send and receive calls and text messages without exposing personal phone numbers with temporary local numbers (available in 110+ countries) in time limited sessions. Phone Number Masking builds trust by protecting the privacy of your customers and employees without sacrificing personalized experiences.

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Unmatched Global Coverage

Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes​.

Exceptional Reliability

Optimal performance with higher successful delivery rates than any leading competitor.

5-Star Customer Service

Premium customer support to strengthen communication, reduce costs, and ensure seamless customer interaction.

Number Masking in Action

Create authentic personalized experiences without sacrificing privacy and security.  TeleSign makes it easy to connect your customers, agents, and third parties anywhere in the world with time-bound sessions and local numbers in 110+ countries

Anonymous Sessions

Create unlimited two-party anonymous sessions for private, frictionless communications.

Geo-Matching

Geo-match phone numbers to masked numbers to increase communication engagement.

Multi-Channel

Choose the right channels for your interactions including SMS only, Voice only, or SMS and Voice sessions.

Session Management

Manage sessions yourself with TeleSign’s SMS and Voice APIs, or allow TeleSign to manage the sessions for you.

Manage Communications

Time limit your connections by setting a session expiration timer and easily manage expired session calls and messages.

Compliance Support

Free regulatory assistance to mitigate Telephone Consumer Protection Act (TCPA) risks and adhere

Number Masking in Action

Create authentic personalized experiences without sacrificing privacy and security.  TeleSign makes it easy to connect your customers, agents, and third parties anywhere in the world with time-bound sessions and local numbers in 110+ countries

Trusted by Top Companies

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EA logo
EA logo
EA logo

“Working with TeleSign allowed us to quickly and effectively integrate SMS text messaging into our application.”

Rob Bauman
Director, Partner Engagement & Operations
EA

“We needed a partner that could scale to support our ever-expanding global footprint. TeleSign delivered the scale we were looking for.”

Chuck Mortimore
VP, Product Management, Identity, and Security
Salesforce
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Trusted Communications

Send and receive calls and text messages without exposing personal phone numbers with temporary local numbers (available in 110+ countries) in time limited sessions. Phone Number Masking builds trust by protecting the privacy of your customers and employees without sacrificing personalized experiences.

MAIN BENEFITS

Protect Users’ Identity

Customers are more comfortable to engage if their identities are protected

Real-Time Information

Track SMS and Voice content and history in real-time

Global Coverage

TeleSign supports direct connections to 700+ mobile and fixed network operators worldwide

Detect And Minimize Abuse

Improve customer satisfaction by analyzing content of messages exchanged, detecting abuse, and minimizing it

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"Working with TeleSign allowed us to quickly and effectively integrate SMS text messaging into our application. The users that signed up for The Sims Mobile were more engaged, had stronger retention rates, and higher monetization rates. The technical implementation was straightforward and easy for our team and the business ROI was very strong."

Rob Bauman

EA Director, Partner Engagement & Operations

How Number Masking Works

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Talk To An Expert

Interested in learning about how TeleSign's identity and engagement solutions can prevent fraud while fostering secure and global growth for your business? Let's chat.