SMS has been a consumer staple for more than two decades. Long before smartphones and high-speed internet, SMS pioneered real-time communications. Today, SMS is ubiquitous. More than 5 billion people – 65% of the world’s population – send and receive text messages. And the penetration is significantly higher in established countries – like Russia, where
Let’s face it – even with the strongest of passwords, two-factor authentication, or never getting reeled in by a phisher – anyone can be a victim of a cyberattack. If Jack Dorsey can get his Twitter account hacked – how exposed are your users? As the global adoption of digital banks, wallets, and cryptocurrency skyrockets,
Digital identification makes a happier, healthier, and safer online experience. But what about the experience when user verification fails to exist? Digital identity is increasingly top of mind. Recently, actor and producer Idris Elba took the position that social networks should not be anonymous. Elba’s call for more stringent identification requirements came after England soccer
The online world delivers instant access to unlimited shopping choices, nearly unlimited information, and global communications. It also offers an unprecedented degree of anonymity. This anonymity can be a blessing, but it also gives bad actors more places to hide as they work to steal information or to profit from scams and fraud. To
Payment Services Directive 2 (PSD2) is a new piece of financial regulatory policy that is taking the EU payment services landscape by storm. But, even if you don’t currently conduct e-commerce within the EU, you may want to think about adhering to these regulatory technical standards and becoming PSD2 compliant anyway. The digitization of
New regulations can seem like nothing more than red tape but, these regulations can also offer new opportunities to better serve your customers. One of these opportunities is the recently enacted European Union standards for Strong Customer Authentication (SCA). Strong Customer Authentication is a cornerstone of Payment Services Directive 2 (PSD2), a financial regulatory policy
The Telesign team just got a little bigger! This week we welcomed our newest Customer Success intern, Ivey Childs, who comes to us through the CS You program, which aims to provide training and placement opportunities in entry-level Customer Success Roles. The CS You Program is a new training and vocational initiative born of a
What is 10DLC? 10DLC stands for “10-digit long code”. Also known as” commercial long codes”, these phone numbers are about to become the new standard in Application to Person (A2P) text messaging for many organizations. Don’t worry; it may sound confusing, but it’s actually quite simple. A 10DLC is just a standard 10-digit phone number
Congratulations! You’ve made the decision to protect your brand and your web and mobile app account users from fraud through phone verification. This is a vital account security step that not only helps reduce fake users and registration fraud but also provides a method for preventing account takeover with two-factor authentication (2FA). But because this
Sports gambling has a long history, and with the rise of the internet, it didn’t take long for casual bettors, workplace fantasy leagues, and fans alike to turn to online platforms in order to track their bets. And who can blame them? Filling out brackets and placing modest wagers can add a new immersive component
It seems like every day we hear about a new dating app with a unique angle. Mobile dating services that target certain interests, demographics, or age groups flood the app store. Each of these platforms has the goal of connecting people to future partners throughout the world. Pew Research reports that 30% of Americans have
Digital marketplaces require two separate entities to function; a customer and a supplier. DoorDash isn’t actually preparing that burrito you had for lunch, it was merely a platform that connected a supplier and a customer. When we think about fraud in this space, we typically focus on the customer side. Card Not Present fraud can