Digital identification makes a happier, healthier, and safer online experience. But what about the experience when user verification fails to exist? Digital identity is increasingly top of mind. Recently, actor and producer Idris Elba took the position that social networks should not be anonymous. Elba’s call for more stringent identification requirements came after England soccer
The online world delivers instant access to unlimited shopping choices, nearly unlimited information, and global communications. It also offers an unprecedented degree of anonymity. This anonymity can be a blessing, but it also gives bad actors more places to hide as they work to steal information or to profit from scams and fraud. To
Payment Services Directive 2 (PSD2) is a new piece of financial regulatory policy that is taking the EU payment services landscape by storm. But, even if you don’t currently conduct e-commerce within the EU, you may want to think about adhering to these regulatory technical standards and becoming PSD2 compliant anyway. The digitization of
New regulations can seem like nothing more than red tape but, these regulations can also offer new opportunities to better serve your customers. One of these opportunities is the recently enacted European Union standards for Strong Customer Authentication (SCA). Strong Customer Authentication is a cornerstone of Payment Services Directive 2 (PSD2), a financial regulatory policy
The Telesign team just got a little bigger! This week we welcomed our newest Customer Success intern, Ivey Childs, who comes to us through the CS You program, which aims to provide training and placement opportunities in entry-level Customer Success Roles. The CS You Program is a new training and vocational initiative born of a
What is 10DLC? 10DLC stands for “10-digit long code”. Also known as” commercial long codes”, these phone numbers are about to become the new standard in Application to Person (A2P) text messaging for many organizations. Don’t worry; it may sound confusing, but it’s actually quite simple. A 10DLC is just a standard 10-digit phone number
Congratulations! You’ve made the decision to protect your brand and your web and mobile app account users from fraud through phone verification. This is a vital account security step that not only helps reduce fake users and registration fraud but also provides a method for preventing account takeover with two-factor authentication (2FA). But because this
Sports gambling has a long history, and with the rise of the internet, it didn’t take long for casual bettors, workplace fantasy leagues, and fans alike to turn to online platforms in order to track their bets. And who can blame them? Filling out brackets and placing modest wagers can add a new immersive component
It seems like every day we hear about a new dating app with a unique angle. Mobile dating services that target certain interests, demographics, or age groups flood the app store. Each of these platforms has the goal of connecting people to future partners throughout the world. Pew Research reports that 30% of Americans have
Digital marketplaces require two separate entities to function; a customer and a supplier. DoorDash isn’t actually preparing that burrito you had for lunch, it was merely a platform that connected a supplier and a customer. When we think about fraud in this space, we typically focus on the customer side. Card Not Present fraud can
Veteran eCommerce shoppers may have noticed a gap in their typical summer spending this year when Amazon’s annual Prime Day was delayed from its typical July spot. No one could blame the retailer who had seen an increase in traffic and shipping delays on everything from toilet paper to roller skates due to the pandemic.
COVID Diary Day 172 This morning I woke up and put on a pair of sweatpants. I chose the navy today, though I own the same pair in 10 colors now. Worked for eight hours, ordered delivery food, purchased new wine glasses out of boredom, and called my bank to request a new debit card.