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Supplier Fraud and the Digital Identity Solution

Digital marketplaces require two separate entities to function; a customer and a supplier. DoorDash isn’t actually preparing that burrito you had for lunch, it was merely a platform that connected a supplier and a customer. When we think about fraud in this space, we typically focus on the customer side. Card Not Present fraud can

Prime Day, Black Friday and Keeping Shopping Holidays Safe

Veteran eCommerce shoppers may have noticed a gap in their typical summer spending this year when Amazon’s annual Prime Day was delayed from its typical July spot. No one could blame the retailer who had seen an increase in traffic and shipping delays on everything from toilet paper to roller skates due to the pandemic.

The Value of Programmable Communications (During a Pandemic)

COVID Diary Day 172 This morning I woke up and put on a pair of sweatpants. I chose the navy today, though I own the same pair in 10 colors now. Worked for eight hours, ordered delivery food, purchased new wine glasses out of boredom, and called my bank to request a new debit card.

Super Shopping in Singapore

September 9 may not mean much to you. Schools are back, Labor Day is over. Summer is dead. Fortunately, there is one more respite of happiness for those of us that buy things online when we’re feeling blue. September 9 is Shopee’s Super Shopping Day and it’s the largest annual eCommerce event in Southeast Asia.

Get Smart: Protecting Connected Devices

August typically equates to one thing in most of the Northern HemisphereÉa heatwave. As a person with no air conditioning and very loud Black-Crowned Night Herons outside my bedroom window, I have often had to determine the lesser of two evils between sleeping with industrial-strength earplugs and the window open or waking up every morning

Keeping online marketplaces safe in the digital world

Online marketplace fraud affects more than the consumer – it impacts businesses as well, and this impact is growing in magnitude. The cost of eCommerce fraud per dollar increased from $2.40 to $3.36 in four years, from 2016-2020. These digital platforms enable a one-to-one connection between sellers or service providers and consumers. And while the

Know Your Customers in India

What do you know about your users? The answer is not enough. Never enough. Talk to any executive at any company and they will tell you they want to know more. Ecommerce platforms want to strengthen authentications and enable more secure transactions. Fintechs are looking for identity solutions that provide insights into good vs bad

How Digital Identity Fights Election Fraud

Once upon a time voting in elections was a simple affair. Pull a lever, get a sticker, proudly post a tight shot of that sticker to social media to let all your colleagues know that you have done your civic duty. This summer we turn our eyes to Europe where over a dozen countries in

Protecting Transactions from Chargeback Fraud

Six billion dollars is a large number. It’s also how much money, online retailers are expected to lose in Card Not Present (CNP) Chargeback Fraud (CBF) this year. Before we discuss the solution to this problem let’s begin with an overview of how Chargeback Fraud works. Chargeback Fraud Origins A chargeback is a protection provided

3 Ways to Protect E-Commerce Transactions During Covid-19

One of the main headaches that all e-commerce platforms run into is fraud, specifically payment fraud. Through classic schemes such as CNP fraud, account takeover and registration fraud, e-commerce companies have always had their hands full. Now with a large portion of the world population under government mandated Covid-19 quarantine, online activity is through the

Using Phone Numbers in Fraud Prediction Models

We have mentioned before that the entire linchpin of digital identity relies on the collection of a phone number as a global trust anchor. Today, you will learn how Telesign analyzes phone numbers in fraud prediction models to help you decide whether or not to onboard a user onto your web ecosystem. First let’s look

Mobile App Onboarding Guide: Increase Account Registrations

Multi-factor Authentication (2FA) has long been the standard for securing accounts. It can block 100% of bot attacks and 99.9% of bulk phishing attacks. However, something you might not have thought about is how 2FA can increase mobile registrations and deliver a seamless onboarding experience. Telesign commissioned a study on how users want to be