Easily integrate with Okta with a no-code telephony inline hook
Okta will require all renewing customers who want to continue using SMS and voice messages for authentication to bring their own telephony provider.
Category Archives: Industry Insight
15 things to know before starting SMS campaigns
Learn how your business can succeed across various domains by effectively leveraging the power of SMS.
Why your business should use RCS messaging
Read our blog to learn about the benefits of adding RCS to your application-to-person (A2P) messaging stack.
The ultimate guide to SMS OTP
Learn about a critical technology that forms the backbone of many modern security workflows: SMS OTP.
Exploring the difference between SMS and push notifications
While SMS and push notifications are both popular methods for reaching customers on their phones, they differ in delivery methods, required permissions, content, and more.
How to gain the trust of new crypto customers
Delve into practical steps to foster credibility among your crypto clientele from day one.
All about SMS broadcast services
The Short Message Service, or SMS, remains one of the fundamental methods of communication worldwide. Individuals aren’t the only ones who rely on this service, with billions of text messages sent daily. Businesses also reap numerous benefits from SMS communications. Among these advantages are individually targeted messages, such as those sent by a doctor’s office
What Is a frictionless customer experience?
The customer experience is arguably the most important aspect of a business. Whether your company operates as an app, online retailer, or a brick-and-mortar store, your customers expect frictionless service. Today’s blog explores what a frictionless customer experience entails through the following sections: Understanding a seamless customer journey Customer expectations regarding quality of service continue
What is SMS on Facebook?
SMS is one of the most readily accessible forms of digital communication, and it’s not surprising that people often want to use it for purposes beyond its original intent. One of the exciting ways to short message is via SMS on Facebook. This service covers various functions, like sending notifications through SMS or allowing message
The full SMS compliance guide
Business-to-client SMS messaging has increased in popularity over the last few years, to the point where it can benefit almost every business. But how easy is it to launch into texting to reach out to your clients, and which regulations should you adhere to? Today, we provide the complete SMS compliance guide, exploring the following:
SMS templates for optimized communication
SMS communication has become the standard between businesses and their customers in many sectors. It offers flexibility, whether the texts are promotional or security related. You might feel slightly overwhelmed if your business is new to text messaging clients. SMS templates provide countless opportunities, so feeling lost is understandable. Today’s blog reviews effective SMS templates
How to schedule a text message for business use
Contrary to most changes in the technological age, text messages have become increasingly popular globally. While OTT (over-the-top) apps have become increasingly popular, SMS is still a satisfactory option for many, especially businesses. Scheduling is one feature that has added to the usefulness of SMS communication, allowing companies to send large quantities of messages to