Despite the negative health and economic effects of COVID around the world, it initiated changes in how we live and workÑboth out of necessity and in hopes that we could come out of the pandemic stronger when the world opened again. Fraudsters used the health crisis to fine tune their malicious tactics to exploit businesses
If you’re a problem-solver, one who longs to find the answer to an unsolved mystery, you understand that the solution lies in its origin. Trace the issue back to its source to find the missing piece that completes the puzzle. Fraud, though not always a mystery, is similar: Have a problem with fake users or
As adults who’ve grown accustomed to a mostly digital world, we’re now comfortable sharing seemingly innocuousÑand in some cases endlessÑdetails about our lives online. A photo of our remodeled deck, the place where we had our last family outing, or our take on the latest Hollywood blockbuster or political scandal are posted for the world
A one-size-fits-all approach works great for stretchy sweatpants and sweatshirts. Simple and cost-effective, especially if your size fluctuates around the holidays. But when it comes to customer onboarding, a one-size-fits-all approach that seems simple and cost-effective can open the door to fraud and risk, which leads to financial and reputational losses. This article examines the
Onboarding new customers is your first chance to say hello while making a great first impression. But if your process isn’t welcoming, frictionless, and secure, it can end in a quick goodbye. Today, people expect a secure, simple onboarding experience. At the same time, product managers and sales teams are incentivized to board as many
Digital healthcare is no longer a luxury—it’s a necessity. Physicians need to access health data in seconds, and patients now expect the same for their personal health records. With millions of patients looking to receive—and physicians aiming to provideÑthe best healthcare experience possible, healthcare organizations need to adapt to new technological standards and simultaneously maintain
Remember your last scheduling mix-up? Life moves fast, and even the best of us sometimes botch our calendars. Maybe you missed a job interview because of traffic or forgot an important anniversary. When it comes to healthcare, a missed appointment can have more serious consequences. Fortunately, today’s digital patient solutions make it easier for patients
Elon Musk hit the brakes on his bid to buy Twitter, stating recently that the platform’s fake account issue is a potential showstopper. Musk doesn’t believe Twitter’s claim that fake users/bots account for only 5% of its users, and he wants proof to back their claim or the deal is off. Musk isn’t alone in
Identity fraud. When we hear those words, we immediately think of our own identities and the ramifications that inevitably follow the theft. Identity fraud is damaging, prevalent, and personal. Its victims often must re-establish their identities, try to recover from financial losses, and sometimes face significant legal problems. But industries are also impacted and targeted
Some people like being the center of attention, while others shy away from it. Either way, one thing is for certain: It’s never good to be in the spotlight of identity fraudsters. Synthetic identity fraud continues to rise, with the average synthetic ID profile netting $81,000 to $98,000 per incident. These attacks are responsible for
Do you want to play a game? If so, you may want to pay close attention to the other players and make sure your customers do the same. Some players may not be who they say they are. Fake users are after more than virtual points or moving up to the next level on your
Gone are the days when spam was an annoying email that we could ignore and place in a ‘junk’ folder. Now, tactics like callback spam aren’t just irritating; they can cause serious financial losses. These attacks are quickly evolving, so it’s important to understand the tactics and learn to stop them before they spiral out