As adults who’ve grown accustomed to a mostly digital world, we’re now comfortable sharing seemingly innocuousÑand in some cases endlessÑdetails about our lives online. A photo of our remodeled deck, the place where we had our last family outing, or our take on the latest Hollywood blockbuster or political scandal are posted for the world
A one-size-fits-all approach works great for stretchy sweatpants and sweatshirts. Simple and cost-effective, especially if your size fluctuates around the holidays. But when it comes to customer onboarding, a one-size-fits-all approach that seems simple and cost-effective can open the door to fraud and risk, which leads to financial and reputational losses. This article examines the
Onboarding new customers is your first chance to say hello while making a great first impression. But if your process isn’t welcoming, frictionless, and secure, it can end in a quick goodbye. Today, people expect a secure, simple onboarding experience. At the same time, product managers and sales teams are incentivized to board as many
Remember your last scheduling mix-up? Life moves fast, and even the best of us sometimes botch our calendars. Maybe you missed a job interview because of traffic or forgot an important anniversary. When it comes to healthcare, a missed appointment can have more serious consequences. Fortunately, today’s digital patient solutions make it easier for patients
Elon Musk hit the brakes on his bid to buy Twitter, stating recently that the platform’s fake account issue is a potential showstopper. Musk doesn’t believe Twitter’s claim that fake users/bots account for only 5% of its users, and he wants proof to back their claim or the deal is off. Musk isn’t alone in
Identity fraud. When we hear those words, we immediately think of our own identities and the ramifications that inevitably follow the theft. Identity fraud is damaging, prevalent, and personal. Its victims often must re-establish their identities, try to recover from financial losses, and sometimes face significant legal problems. But industries are also impacted and targeted
Some people like being the center of attention, while others shy away from it. Either way, one thing is for certain: It’s never good to be in the spotlight of identity fraudsters. Synthetic identity fraud continues to rise, with the average synthetic ID profile netting $81,000 to $98,000 per incident. These attacks are responsible for
Do you want to play a game? If so, you may want to pay close attention to the other players and make sure your customers do the same. Some players may not be who they say they are. Fake users are after more than virtual points or moving up to the next level on your
Gone are the days when spam was an annoying email that we could ignore and place in a ‘junk’ folder. Now, tactics like callback spam aren’t just irritating; they can cause serious financial losses. These attacks are quickly evolving, so it’s important to understand the tactics and learn to stop them before they spiral out
Automated cyber-attacks are on the rise across industries and platforms, as fraudsters update old techniques to gain control of users’ machines for their own nefarious purposes. This article looks at botnet attacks-what they are, how they are used to conduct large-scale fraud, and how knowledge and best practices can help prevent account takeovers and widespread
Understanding the human side of fraud might be the most important aspect of digital security. Trusting in others is natural and something that we need to have a productive society-without it, our very way of life and everyday interactions cease to exist. But the human desire to trust is exploited every day by fraudsters using
As more of our financial and personal lives happen online, the incentives for fraud and theft continue to grow. While inelegant, brute force attacks to take over accounts continue to be effective and popular. In the last quarter of 2021 alone, brute force attacks increased a staggering 274%. These hacks are frustrating, time-consuming, costly and