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Preventing fake users without sacrificing growth: what every CTO should know 

November 3, 2023

Telesign Team

By Kayln Kwan

As all CTOs of growing startups or small and medium sized businesses (SMBs) know, the responsibility of ensuring a secure customer onboarding process rests on your shoulders. Striking the right balance between convenience and security is crucial to scale and protect your organization from fake users.  

Securing your onboarding with Verify Plus

The most effective way to keep fraudsters out of your ecosystem is by securing your onboarding process. Whether you’re in Fintech, mobile app development, gaming, or crypto, preventing fake users from signing up is vital for your long-term success. 

Telesign Verify Plus helps businesses conduct risk-based assessments to detect fraudulent threats, before sending one-time passcodes (OTPs) through Telesign’s SMS Verify. Layering Verify Plus into onboarding workflows allows you to make risk-based decisions on when to allow, block, or flag new account attempts in just milliseconds before sending an OTP over SMS.  

In this article, we will walk through how you can use Verify Plus to fight fraud and fake accounts from anywhere in the world.  As an add-on to SMS Verify, Verify Plus enhances fraud detection and prevention by providing real-time phone number risk assessments and scores. If a phone number’s risk score is above a threshold set by you and your team, the SMS Verify OTP message is withheld, saving your organization money and keeping fake users out of your ecosystem. 

Let’s take a look at how Verify Plus works.

Risk Assessment

Verify Plus begins by conducting a comprehensive risk assessment using our state-of-the-art Intelligence technology. Various phone data attributes are analyzed, including:  

  • Phone type (mobile, landline, VOIP, burner) 
  • Telecom carrier
  • Subscriber’s contact details
  • Status of the phone
  • Country code

This initial screening helps identify potential red flags that may indicate fraudulent activity.  

Usage Velocity

Verify Plus takes into consideration the usage activity and velocity linked to a phone number to identify abnormal usage patterns. For example, if Verify Plus detects that a phone number has been seen repeatedly on one or more web services within a relatively short timeframe, it’ll take this usage pattern into account when calculating the risk assessment. 

Traffic Patterns

One of the significant advantages of Verify Plus, especially for global companies, is its consideration of traffic patterns when generating a risk score. Anomalous traffic patterns, like frequent account activity from different geographic locations, serve as potential fraud signals that could indicate a riskier number.  

The final risk score generated ranges from 0 to 1,000 and is used to assess whether to send an SMS OTP message to the number based on the risk thresholds set by an organization.  

How to try Verify Plus

We know you like to build hands-on, so you can try it for yourself, no commitment! Get started with Verify Plus with a free trial account.  

In just minutes, you and your development team can experience the power of Verify Plus by accessing a complimentary $5 testing credit and exploring the seamless integration options provided by Telesign’s code samples, SDKs, and no-code API Explorer.  

Take the proactive step towards securing your onboarding process and combating fake users by trying Verify Plus today.