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How to Get Started With WhatsApp Business – Five Great Use Cases

Thanks to its rich media sharing options and wide global adoption, WhatsApp is so much more than a messaging app. Users recognize it asa valid, secure way to connect with family, friends and receive information of their choice. With over 2 billion active monthly users, 65+ billion messages sent daily in over 180 countries around

How to Excel In The Post-Pandemic Marketplace With Omnichannel Messaging

The New Definition of Omnichannel  Omnichannel is not just about reaching customers, in store, on your website or on their mobile devices. Brand messaging has become the norm with the onset of the Covid-19 pandemic, from a notification about a curbside pickup to delivery of an order consumers and brands are turning more and more

The Value of 2FA and Score

Let’s walk through a standard two-factor authentication registration. The user creates an account and provides a phone number. A one-time passcode is sent to that phone number, and after the OTP is entered, the account is verified. The user now has full access to the platform. Now let’s walk through what didn’t happen. In the

Why We Link Communication and Digital Identity

When you think about the word identity, the first thing that pops into your head is likely security. Identities help us access our accounts in the real world, and our digital identities provide the credentials to access specific platforms in our digital lives. To write this blog, I had a one-time passcode sent to my

Score Big with Digital Identity in India

You all know the old scam about the foreign prince, right? He’s in trouble abroad and needs YOUR help. If you can float this mysterious royal some cash to get home, they will let you in on some crazy investment opportunity and make millions! Maybe, you’ll even be partying on your new friend’s yacht in

RCS Through the E-commerce Funnel

Pop Quiz, which of these is a more engaging? Hopefully, if you work in e-commerce, you understand the value in branding and delivering your customers an abundance of timely information, therefore leading you to pick option B. Rich Communication Services (RCS) has been around for quite some time. Still, enterprise brands, specifically in the e-commerce

Number Masking for an Anonymous Communication Experience

Most businesses understand the value of securely and privately engaging with their customers. One of the most popular ways to leverage enterprise Voice and SMS continues to be anonymous communication for on-demand/sharing economies. Voice and SMS anonymization allow two parties to communicate for a short period without exposing their actual identities/phone numbers. Telesign Number Masking

How Telesign Protects Transactions from SIM Swap Fraud

SIM Swap is one of the most damaging types of fraud imaginable because it gives fraudsters control of a user’s device. Accounts can be drained, products purchased, money transferred all in the matter of a couple hours. In order to understand how Telesign fights against SIM Swap fraud, it’s important to know how the scheme

USE CASE: How to Reduce Fake Accounts with Digital Identity

One of the largest pain points for large web eco-systems today is determining which accounts are used by good users and which are run by fraudsters. In fact more than 82% of businesses report that fake accounts are a major problem because they can exist for a variety of sinister reasons. They exist primarily to

What’s Your Number?

Telesign Provides Phone Numbers Businesses that utilize SMS and Voice APIs to send communications to their customers are already aware of the many benefits of offering up these channels for enhanced digital experiences. In a few lines of code, messages can be sent from applications to mobile devices in the hands of anyone in the

Scam Likely: Why Your Business Needs Caller ID Management

What is Caller ID Management? You may have noticed a rise in calls lately from numbers you do not recognize. Furthermore, it seems that several times a day you receive a call from a phone number spoofing your local area code or even callers flagged as ‘Scam Likely’ or ‘Robo Call.’ You are not alone