How to Turn On 2FA for Ally Bank

Please note: Specific instructions for enabling 2FA are subject to change without notice. Please check with each website or app for the most up-to-date information on this feature.

Every Ally Bank and Ally Auto customer sets up multi-factor authentication when they create their account or when Ally upgrades their security solutions.

1. When you enroll in online banking services with Ally Bank, you can choose to have a security code sent to you via text message.

2. Once you are an online banking customer, when additional verification is needed, Ally will activate this extra security measure and send a security code to a device that you’ve registered. This is their 2FA protection.

3. When you receive an SMS message from Ally, you can:

  • Reply HELP for help

  • Reply STOP to cancel

  • Text STOP to 25597 to keep from receiving any future security code SMS messages from Ally

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