RCS | TeleSign

RCS

RCS is the evolution of mobile messaging, increasing and improving the ways in which people and businesses communicate.
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PROVIDES BRANDS WITH THE OPPORTUNITY TO ENRICH USER ENGAGEMENT WITH ADVANCED FEATURES.

RCS is the next step in the evolution of sending personalized messages for alerts, reminders, notifications, one time passcodes (OTPs) and other automated messages directly from websites or applications. RCS unlocks additional power through branding, pictures, gifs, video, chatbots and more while increasing customer conversion rates and engagement.

RICH MEDIA

RCS increases engagement with high resolution photos, gifs and video messages. It also solves MMS incompatibility once and for all.

MESSAGE TEMPLATES

Pre-define the campaign you want to run for simpler message requests.

BETTER METRICS

Accurately measure campaign efficacy through true delivery receipts and drive informed change to optimize customer communications.

HIGH QUALITY, DIRECT-TO-CARRIER ROUTES

Connect directly with carriers around the world for optimized speed, reliability and high deliverability.

TRUSTED MESSAGES

With branded messaging RCS include brand name, customizable colors and logos and a verified business checkmark.

ADVANCED PHONE NUMBER CLEANSING

Properly formats phone number entered by end-user for more reliable and secure message delivery, which improves deliverability by more than 10% in most markets.

MORE CONVERSATIONAL

RCS includes suggested replies, suggested actions and the introduction of AI for a more engaging messaging experience. Drive customer satisfaction and reduce customer support cost via Chatbot interfaces.

Key Benefits

INCREASE CLICK-THROUGH RATES

Brands have seen up to an 800%* lift of click through rates on alerts reminders and notifications through RCS correspondence.
*Source: GSMA

INCREASE ENGAGEMENT

Customers are 60% more likely to respond or interact with RCS messaging.

CAPTURE AN EMERGING MARKET

90% of smartphone users will be using RCS by 2023, get on the forefront now.

““Telesign’s global coverage is critical to our business. Their waterfall delivery process, superior global network, and traffic monitoring increased delivery rates and reduced call center volumes. We use several TeleSign products for our SMS customer communications and fraud prevention efforts.””

TJ SPINKS

Postmaster, HomeAway

How It Works

1
Developers use the TeleSign RCS API to develop an app in the language of their choice for sending and receiving messages and content.
2
The RCS request is submitted to the TeleSign communications platform.
3
The RCS message is sent to your end user.
4
The RCS web service returns a delivery status response within seconds.

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Integrate our products seamlessly into your user experience.
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