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Number deactivation and the recycled phone number dilemma

As digital services continue to grow, businesses are increasingly relying on phone-based verification and two-factor authentication (2FA)to safeguard user accounts. These methods are not only user-friendly—they’re also highly effective in confirming a person’s identity through something nearly everyone has: a mobile phone number.  With 2FA, a phone number becomes the “second factor,” providing an added

Verification vs authentication: What’s the difference and why it matters 

In today’s digital-first world, the ability to confirm someone’s identity online is critical to protecting businesses and their customers. As a result, authentication and verification have become foundational components of digital identity processes. But while these terms are often used interchangeably, there’s a distinct difference between verification and authentication—and understanding it is key to building

All about user authentication 

Not everyone should have consistent access to all digital systems. Today’s systems all focus on access control—from e-Commerce websites to online banking, healthcare, social media, and beyond. At the heart of controlling access is the user authentication process that seeks to verify whether a user requesting system access is authorized. We authenticate ourselves online regularly,

The importance of digital identity in modern businesses

Establishing identity in the digital world poses unique challenges compared to the physical one. Verifying someone in person can be straightforward—people recognize each other, and photo IDs make it easy to confirm who they are. In digital spaces, however, confirming identity is more complex. Businesses must adopt a strategic, multi-layered approach to authenticate users effectively,

Know Your Customers in India

What do you know about your users? The answer is not enough. Never enough. Talk to any executive at any company and they will tell you they want to know more. Ecommerce platforms want to strengthen authentications and enable more secure transactions. Fintechs are looking for identity solutions that provide insights into good vs bad

Burning Down the House: How Prepaid Phones Are Dominating Fraud

Whether you know it or not, you have crossed paths with a burner phone before. Perhaps you were trying to purchase aftermarket tickets to a concert or received a call from a strange number in a phishing scam. Maybe you just walked down the aisle at the convenience store where they are sold. Regardless, burner