LOS ANGELES, Oct. 14, 2021 (GLOBE NEWSWIRE) -- TeleSign, the leading provider of customer identity and engagement solutions, is strengthening its industry-leading omnichannel messaging API with the new integration of Viber Business Messages solution. This new functionality enables brands to deliver rich, personalized experiences, provide conversational chat, and guarantee the delivery of important alerts, reminders, and notifications – all via a single, easy-to-implement API. With the addition of Viber, TeleSign provides organizations with another channel to expand regional and global reach, drive meaningful conversations, and engage with customers on the channel they prefer.
Connecting users across 190 countries and more than 30 languages, and having more than 1 billion Android downloads, Viber is home to an active, growing audience. According to Viber, the average user spends 35+ minutes and sends 30+ messages per day, and nearly 1 billion interactions occur across the Viber platform every day. With significant adoption across Europe, Southeast Asia, the Middle East, and Africa, Viber is the go-to messaging platform for millions of consumers.
“In today’s omnichannel world, establishing secure, reliable mobile customer communication is critical,” said Joe Burton, CEO of TeleSign. “Whether it’s Viber’s simplicity, security, global scale, or cost savings – we know Viber is an important channel. This integration empowers our customers to build more meaningful relationships with their customers.”
The Viber Business Messages integration equips TeleSign customers to:
To learn more or get started with Viber for Business, visit: https://www.telesign.com/products/viber
TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications, we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications. Learn more at www.telesign.com and follow us on Twitter at @TeleSign.
About Rakuten Viber
Viber is a calling and messaging app that connects people–no matter who they are, or where they’re from. With a free and secure connection, users from more than 190 countries communicate with their loved ones through high-quality audio and video calls, messaging, and much more. All Viber calls and chats are protected by built-in end-to-end encryption, and business conversations are protected by encryption in transition, so you can be sure that your conversations are always secure.
Lerin O'Neill, Sr. Director of Communications
Katherine Benfield, Account Director