Integration of WhatsApp into Telesign’s Messaging API enhances omnichannel communication offerings, providing increased efficiency, security, and flexibility for customers
LOS ANGELES – DECEMBER 14, 2021 – Telesign, the leading provider of customer identity and engagement solutions, today announced it has become a WhatsApp Business Solution Provider, enabling Telesign to help businesses securely deliver rich, personalized experiences to customers. The WhatsApp Business Platform is a simple and reliable way for businesses to better manage conversations with their customers anywhere in the world, enabling communication in the way consumers want to engage with brands. Services for customers include alerts, reminders and notifications, and two-way customer support through Peer-to-Peer (P2P) and Person-to-Application (P2A)communication.
“In today’s omnichannel world, communication plays a major role in delivering a great customer experience,” explains Joe Burton, CEO of Telesign. “Customers expect business communication to be quick, easy, and credible. The WhatsApp Business Platform helps connect our customers to their target audience quickly and easily, and the way they want to be reached. As a WhatsApp Business Solution Provider, we are able to deliver a better user experience built on trust to our valued customers.”
WhatsApp users send more than 100 billion messages a day and more than 175M people message a WhatsApp Business account each day. These pre-to post-purchase interactions on WhatsApp empower businesses to build more trusted relationships with their customers.
As brands expand country-to-country, region-to-region, they need a partner who can scale their growth. The integration of WhatsApp into Telesign’s Messaging API gives customers this flexibility.
For more information, visit: https://www.Telesign.com/
Telesign provides continuous trust to leading global enterprises by connecting, protecting and defending their digital identities. Telesign verifies over five billion unique phone numbers a month, representing half of the world’s mobile users, and provides critical insight into the remaining billions. The company’s powerful AI and extensive data science deliver identity with a unique combination of speed, accuracy and global reach. Telesign solutions prevent fraud, secure communications and enable the digital economy by allowing companies and customers to engage with confidence. Learn more atwww.Telesign.com and follow us on Twitter at @Telesign.
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Lauren Ward, Senior Manager of PR
Katherine Benfield, Account Director