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e-Commerce and Retail

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Fight promo abuse and block fake accounts

Identify promotion fraud signals, save time and resources, and fast-track legitimate user onboarding by promptly understanding the risk of a phone number.

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Protect against fraud

Authenticate sign-ups, safeguarding your platform from registration fraud and bulk account creation.

Analyze risk

Evaluate new account risk levels using carrier subscriber data for informed decision making.

Convert securely

Enhance onboarding security while streamlining customer acquisition, ensuring a seamless experience.

Safeguard reputation

Combat fake account creation, bots, and other bad actors that can harm your ecosystem.

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Protect against account takeover

Detect suspicious behavior, improve overall account security, and reduce customer churn, all with a phone number.

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Protect sign-ins

Secure account access, seamlessly authenticate existing users, and shield accounts from compromise.

Guard account changes

Flag suspicious behavior to keep accounts protected with end-to-end account integrity.

Challenge risky transactions

Verify high-value transactions, including credit card detail access, to challenge unusual activity.

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Engage across the customer journey

Personalize interactions, map touchpoints, deliver instant support, and integrate data seamlessly.

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Deliver personalized engagement

Drive demand and boost loyalty with personalized alerts, notifications, and targeted campaigns.

Orchestrate omnichannel campaigns

Map out customer touchpoints across mobile, web, and social channels with an easy-to-use flow builder.

Elevate customer experience

Improve customer satisfaction levels with always-on AI-powered chatbot support and seamlessly escalate complex issues to live agents.

Gain data-driven insights

Integrate business applications and customer databases to ensure data synchronization and native cross-platform workflows for in-depth audience knowledge

Online retailers reported

$100B

lost to fraud in 2023

Online payment fraud grew from $41B globally in 2022 to

Up arrow $48B

in 2023

4 out of 10

shoppers on a retail site are not human

1/3

of all login attempts on retail e-Commerce sites were account takeover attempts

Up arrow90%

increase in account takeover
losses since 2022

Up arrow

109%

increase in new account fraud as of 2022

47%

of online traffic in 2022 came from bots,

20%

of that bot traffic went to retail sites

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Telesign provides Continuous Trust™ to leading global enterprises by

their digital identities

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