It’s hot, sweaty, and sticky out. All your local shopping centers sold out of fans weeks ago and your last long weekend seems like a distant memory at this point.
You need a vacation.
Yes, various lockdowns are still in place, but eventually, we will travel again. Follow along with me on a bit of a fantasy if you will, where we discuss the ultimate summer trip and how TeleSign is with you every step of the way.
Step 1: Booking travel
Where are we going on this imaginary trip? The mountains, the lake? The beach? The beach, always the beach. Think about the actions that are required to go on a beach vacation. You need to book a flight, book a car, and hire transportation to get to the airport.
While it may not seem like it on its face, there are three significant use cases for TeleSign.
When you call a rideshare to take you to the airport, you are leveraging anonymous communication for both SMS and Voice. When you contact your driver, you are using a ‘spoofed’ number. This masked number protects the personally identifiable information (PII) for both you and your driver. TeleSign manages this session for the two parties and enables you to communicate effectively and make it to your destination.
At the airport, your airline could be using a newer messaging protocol like Rich Communication Service (RCS). As opposed to a paper ticket, or an SMS link to a digital boarding pass, RCS enables airlines to send your boarding pass to you like this…
This digital card provides more branding and information than a standard ticket; it also allows you to switch a seat or even add bags or upgrade your service class without leaving your messaging app. Very convenient for those on the go.
Once you land in paradise, you’ll need a car.
Your car rental agency likely made you register your account and verify it with phone-based 2FA. This user authentication step helps keep your information safe and protects the rental agency by keeping bad actors off their platform. Verifying your account not only bolsters security for the platform but can also simplify the onboarding process, removing some steps in your registration so you can spend less time in a rental car lobby and more time in the sand.
Ok, now you’re in your drop-top sports car, zooming down the road to a luxury hotel. The fun has begun.
Step 2: Planning experiences
You meet a bearded man in a tropical shirt at the hotel bar, and he mentions the best snorkeling trip ever. Now you absolutely must do it. What better way to unwind than swim with real live stingrays?
You go to book online through your hotel and without knowing it TeleSign is providing solutions to keep both you and the hotel safe. Many platforms leverage digital identity these days, not only for security but also for providing a seamless onboarding experience.
By doing this instantaneous identity check in the background, the onboarding process and transactions after that are protected. If a fraudster were to try to register for any vacation excursion or even book a room with improper credentials, TeleSign’s could provide the information that allows enterprise platforms to action on [i.e., block] these transactions. Vacations are supposed to be fun, not stressful experiences where you spend hours on the phone with your bank disputing charges.
TeleSign does understand that traveling abroad does lead to an increased risk when dealing with financial institutions. Our solutions leverage digital identity checks whenever you may have to move money around to make a purchase. If you forget your credentials, our secure account recovery solutions would also help you retrieve your account.
Step 3: Sharing your experience
Pics or it didn’t happen, right?
Social media isn’t the only reason we go on trips, maybe not even the top five! However, posting photos is a great way to share with friends and family even though they may be miles, perhaps continents apart.
TeleSign helps do things like keeping bots, trolls, and fake users off social networks so that your loved ones won’t see a ‘fake news’ story on their timeline and instead will see your beautiful farmer’s tan because you forgot to wear sunscreen.
You may not immediately think of your friends at TeleSign while traveling, but we are with you every step of the way. Just because you let your hair down for a week doesn’t mean the fraudsters take a day off. When it comes to digital identity and communications, we’ve got your back. So have fun, order something fruity, and always wear a life jacket.
TeleSign has been connecting and protecting online experiences for over 15 years. We support the largest web properties in the world and we’re prepared to help you. Contact TeleSign now and for all of your security needs. As the pioneers of phone-based security, we are a one-stop-shop for all of your digital identity and programmable communications needs.