64% OF BUSINESSES CHOOSE SMOOTH AND EASY REGISTRATIONS OVER SECURITY*
To avoid friction in the account registration process that can lead to high abandonment rates, 43% of companies surveyed reported that they “do not worry about registration fraud.” These companies put their business and their legitimate users at risk by not verifying that each new user is who they say they are.
BUSINESSES ARE CONCERNED WITH
Friction for good users
Difficulty managing an authentication process
Increased security costs
This convenience-only approach quickly leads to a decrease in the value of a business's user base as fake users, harmful bots and other bad actors are allowed to enter into its user ecosystem. On average, organizations surveyed spent $4 million to respond to spam or fraud committed by bad users who were not verified at account registration.
TeleSign enables businesses to easily and cost-effectively identify and block potential fraud during account registration without negatively impacting the user experience. By simply collecting a phone number, verifying that it belongs to the account registrant and using phone number intelligence to assign a fraud risk score, new Web and mobile app users are converted quickly while bad users are identified and challenged or blocked.
PHONE VERIFICATION WITH FRAUD RISK SCORING PROVIDES
Improved customer experience
Reduced registration fraud
The account security specialists at TeleSign work with customers to set up the workflows and UX recommendations that best meet the unique needs of their business. This includes whether to use frictionless signaling, SMS or voice to verify users and help ensure that integration is easy and costs are predictable.