When a legitimate user forgets his or her username or password, the support call can cost $30-70. Traditional self-service options like email verification or challenge-based recovery methods are less secure and put end-user accounts and businesses at risk. Web and mobile app companies are challenged with finding easy, secure and cost-effective ways to offer password resets and account recovery. (Data from Gartner Research and Forrester Research)
Automatically sending a secure one-time passcode (OTP) to the verified phone number on record is an account recovery and password reset process that can eliminate support costs and protect end-user accounts from compromise.
We’re ready to help you:
✓ Streamline & secure onboarding
✓ Reach your customers on the channels they trust
✓ Safeguard your customers’ accounts
✓ Establish comprehensive fraud protection
