Los Angeles, CA – October 6, 2016 – TeleSign, the leader in mobile identity solutions, today announced the addition of machine learning and other key features to its industry-leading fraud intelligence solution, TeleSign Score. TeleSign Score enables companies to achieve greater identity assurance, protect brand reputation and effectively grow user bases. With 86% of companies extremely or very concerned about authenticating the identity of their users (TeleSign 2016 ‘Beyond the Password’ Report), this first-of-its-kind fusion of machine learning and phone number data further increases the effectiveness and accuracy of predicting and scoring online user risk.
TeleSign Score is a powerful risk assessment API that delivers reputational scoring based on phone number intelligence, traffic patterns, machine learning and a global data consortium to web and mobile-based applications around the world. Now with the addition of machine learning, TeleSign Score is able to use historical indicators to uncover hidden insights and predict fraudulent activity. Score is customizable by customer, industry or specific use case, enabling companies to proactively identify fraud while streamlining the user experience for legitimate users.
“With 90 percent of companies experiencing online fraud in the past year, finding ways to proactively block fraudsters has become an increasingly vital component of every online fraud prevention strategy,” said Aled Miles, CEO at TeleSign. “The advances we’re making using machine learning within TeleSign Score are helping our customers uncover hidden insights and predict, prevent and respond to fraud in real-time.”
“Everything we do is based on our ability to ensure our renters and landlords are who they say they are,” said Jonathan Eppers, CEO of RadPad. “Integrating TeleSign Score has helped our brand reduce fraudsters’ chances of creating multiple fake accounts and disrupting the genuine user experience. TeleSign Score has not only helped us streamline the account registration process, we’ve also increased conversions and securely grown our user base with verified users.”
Easily integrated into existing account security workflows, TeleSign Score helps companies combat a variety of high-impact fraud use cases including account takeovers, phishing attacks, fake account registrations and more. Through TeleSign’s deep relationships with mobile network operators, TeleSign Score is able to analyze massive volumes of real-time and historical data on phone number usage and then feed this information into customer-specific machine learning algorithms to provide a risk score and recommended response for each new user. Complete with customizable, pre-set response actions, the end result is a brand and user-base that is safer, more authentic and more valuable.
Key feature upgrades to TeleSign Score include:
- Machine Learning: A customizable, data analysis technique that trains TeleSign’s proprietary algorithm to uncover hidden insights in phone number data to populate a range of predictors for both good and bad phone numbers.
- Labeled Data Analysis: The ability to analyze company-provided labeled data – a list of phone numbers specific to their fraud situation/industry/use case that have been identified as either good or bad – to develop a machine learning model that identifies and predicts fraud in Score transactions.
- Additional customer-submitted trust anchors: Companies can submit additional data objects – email address, account ID, and device ID. These unique data points are correlated to a phone number or transaction, making Score even more effective.
- New IP Address Rules: Companies can also submit a user’s originating IP address associated with the Score transaction to provide insight into the user’s location. Rules can be applied based on customer requests that impact the determination of the risk assessment score.
The TeleSign Score API for web and mobile applications is available today around the globe and can be easily embedded into new or existing app-based platforms.
Learn more about TeleSign Score and get full product details by visiting: https://www.telesign.com/products/score/.
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About TeleSign
TeleSign’s account security platform is trusted by the world’s largest brands to prevent online fraud. Combining real-time data & analytics, phone verification and two-factor authentication, TeleSign helps customers secure billions of end-user accounts from compromise. To find out more, visit http://www.telesign.com or follow us on Twitter – @TeleSign.
Media Contact
Eric Lammerding
TeleSign
310.740.9676
elammerding@telesign.com
Security pros name behavioral biometrics and two-factor authentication (2FA) as leading strategies to address deficiencies in password-only account security.
Los Angeles, June 29, 2016 – TeleSign, the leader in mobile identity solutions, today released a new report Beyond the Password: The Future of Account Security. The study found that 69 percent of security professionals believe usernames and passwords alone no longer provide sufficient security and a majority (72 percent) predict passwords will be phased out within nine years. The report also shows that security professionals are increasingly turning to effective, easy to implement technologies such as behavioral biometrics and two-factor authentication (2FA) to secure user accounts.
“The vast majority of security professionals no longer trust the password to do its job,” said Ryan Disraeli, Co-Founder of TeleSign. “Thankfully, most companies aren’t resigning themselves or their users to password-only account security. They are implementing two-factor authentication in droves and newer technologies such as behavioral biometrics are emerging to address many of the concerns developers have around adding new tech to their applications.”
More key findings from TeleSign’s The Future of Account Security Report include:
- Trust in passwords is waning, most companies plan to do away with them
- Sixty-nine percent of security professionals believe usernames and passwords alone no longer provide sufficient security
- Seventy-two percent believe their company will do away with passwords by 2025.
- Poor security can lead to increases in fraud, having multiple impacts
- Ninety percent of companies experienced fraud in the past 12 months, of which 97 percent felt the impacts.
- Seventy-nine percent are extremely or very concerned about account takeovers (ATOs), and with good reason. Costs were higher for companies who had experienced ATOs in the past year — with 51 percent experiencing financial losses, 42 percent experiencing loss of customers or users, 42 percent experiencing damage to the company brand and 45 percent experiencing increased employee time to correct the fraud.
- Behavioral biometrics and 2FA increase account security and are on the rise
- Nine in 10 companies say behavioral biometrics would be extremely or very valuable for increasing security and 8 in 10 say it would increase security without degrading the user experience.
- More than half of companies (54 percent) plan to implement behavioral biometrics in 2016 or later.
- Eighty-five percent of companies will be using 2FA within the next 12 months, with four in ten already using it for their consumer accounts and another four in ten planning to adopt it in the next year.
- Ninety-two percent of security pros agree two-factor authentication significantly increases account security on top of passwords.
Online fraud remains a top concern for companies, with 86 percent reporting they are extremely or very concerned about authenticating the identity of web and mobile app users. In the past year, 9 in 10 companies have experienced fraud and almost 8 in 10 (79 percent) are concerned about account takeovers (ATOs). ATOs occur when unauthorized access is gained to a web or mobile end-user account – often due to stolen credentials, weak passwords or bot-based attacks. Overall, the impact of fraud remains high, with 42 percent of companies saying they experienced financial losses and 45 percent experiencing increased employee time to correct the fraud.
“The business of fraud has become public enemy number one for mobile and online companies,” Disraeli continued. “Cybercrime such as account takeover is affecting businesses of all sizes by incurring financial losses, loss of customers and users and ultimately brand damage. In order to address the failing password, enterprises need to add additional account security technologies to keep user accounts safe. Behavioral biometrics technology and two-factor authentication are emerging as leading candidates to bridge the gap.”
Commissioned by TeleSign and conducted by Lawless Research, the study surveyed 600 security professionals across 15 industries in the U.S. and revealed that securing consumer accounts is a top concern for businesses.
Additional resources:
The Future of Account Security Report: https://www.telesign.com/resources/research-and-reports/beyond-password-future-account-security/
The Future of Account Security Infographic: https://www.telesign.com/resources/infographics/future-account-security-report-infographic
HPE, Cisco, Symantec Veteran Joins Company to Lead Product Strategy and Innovation
Los Angeles, CA – December 13, 2016 – TeleSign today announced it has hired security and software veteran Tom Powledge as Chief Product Officer, reporting directly to CEO Aled Miles. In this newly created role, he is responsible for overseeing product strategy and management at TeleSign.
“As TeleSign enters its next phase of growth, we are pleased to add such a talented visionary to the team,” said Miles. “Tom brings a depth of experience to TeleSign that we’re looking forward to leveraging as we continue to enable the world’s largest brands predict and prevent fraud.”
Powledge comes to TeleSign from Hewlett Packard Enterprise (HPE) where he was the Vice President and General Manager for ArcSign, a $350M business in the Software Division. In this role, Powledge was responsible for strategy, product management, business development and engineering of HPE’s security information and event management product.
Prior to HPE, Powledge was Vice President of Managed Security Services at Cisco Systems, where he led all aspects of service development and delivery for the team that provides advanced threat detection and security management to enterprises around the globe.
In addition to his experience at HPE and Cisco Systems, Powledge spent 20 years as part of Symantec’s leadership team, where he last served as Vice President of the Information Security Group, responsible for the company’s $1.2B information security product portfolio and managed services.
“I am thrilled to join a tremendous team at such a pivotal time in the company’s growth,” said Powledge. “I look forward to helping TeleSign extend its sophisticated platform beyond its unique position as the world’s leading provider of user account verification.”
Powledge is a graduate of the Harvard Business School General Management Program and the University of California Santa Barbara.
To learn more about TeleSign, please visit www.telesign.com.
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About TeleSign
TeleSign’s account security platform is trusted by the world’s largest brands to prevent online fraud. Combining real-time data & analytics, phone verification and two-factor authentication, TeleSign helps customers secure billions of end-user accounts from compromise. To find out more, visit http://www.telesign.com or follow us on Twitter – @TeleSign.
Media Contact
Sondra Magness, TeleSign
310.742.8252
Commissioned by TeleSign and conducted by Lawless Research, “The Future of Account Security” report surveyed 600 security professionals across 15 industries in the U.S. and revealed that securing consumer accounts is a top concern for businesses.
Key findings include:
- Trust in passwords is waning, most companies plan to do away with them
- Poor security can lead to increases in fraud, having multiple impacts
- Behavioral biometrics and 2FA increase account security and are on the rise
TeleSign Push Verify enables you to easily build two-factor authentication by integrating “one-click” push notifications through your existing native mobile app to gain account access and transaction verification for additional security. Watch to learn more!
RSA Conference 2017 provides the opportunity for all attendees at all levels to grow their knowledge, exchange ideas with peers and further their careers. With opportunity comes great responsibility for the future. Our actions today will have a lasting impact on the strength of the industry—and the safety of the world—tomorrow.
Six factors to consider when choosing a mission-critical messaging partner for your business.
Text messaging (or SMS) is a key part of business operations for companies in virtually every industry, worldwide. All new online accounts or downloaded mobile apps requiring a user to log in are susceptible to fraudulent activity. Sending mission-critical, security messages like two-factor authentication (2FA) codes, transaction verifications and password resets – on a global scale – demands both real-time monitoring and troubleshooting.
Businesses today need to partner with a solution provider that has a proven global infrastructure and operations to optimize delivery routes and minimize message latency.
This eGuide includes:
- How phone data intelligence can mitigate security and deliverability issues
- Why mixing “mission-critical” and marketing messages can put your brand at risk
- The benefits of completion rate reports in addition to delivery receipts
Download now!
