How TeleSign completes the Affirm tech stack

The Challenge

eCommerce sites have added challenges today that typical brick and mortar retailers don’t. This includes verifying a customer is who they say they are without physical documentation at the Point of Sale (POS). Many risk management players in the marketplace specialize in a single offering, whether digital intelligence, authentication, preventing chargebacks, sending alerts, and notifications. Affirm needed a solution that covered the customer lifecycle to build a complete risk assessment within a matter of seconds by examining a consumer’s digital footprint and easily engaging with customers.

TeleSign Delivered

Diminished merchant risk

10%+ conversion increase when Affirm presented at checkout

Friendly payment reminders

The Solution

TeleSign is part of Affirm’s holistic approach to security. Affirm added TeleSign to its tech stack for its cohesion of solutions comprised of digital identity and programmable communications. The addition of data layered with additional providers generates risk assessments that enable legitimate transactions, leading to higher sales conversions. Offered at the point of sale (POS) at more than 6,000 merchants, consumers can opt to pay with Affirm and almost instantaneously receive a credit decision. To improve both the retailer and shopper experience, Affirm uses data points in the identification and fraud security stack, enabling Affirm to seamlessly process applications in less time.

“At Affirm, we have the best algorithms for evaluating financial risk, and TeleSign has the best digital identity data to recognize possible fraud.”

Head of Financial Partnerships

Talk To An Expert

Interested in learning about how TeleSign's identity and engagement solutions can prevent fraud while fostering secure and global growth for your business? Let's chat.