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2023

Telesign Trust Index

The critical role of trust in the digital economy.

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Trust matters

The 2023 Telesign Trust Index reveals just how much trust matters in our digital world.

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Consumer beliefs

  • Fear digital fraud and believe it is on the rise
  • Feel it's the responsibility of companies to protect their digital privacy
  • Hold companies accountable if they become victims of fraud
  • Find fraud impacts their financial and psychological health
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How fraud impacts trust and the lesson for brands

Consumers

Fraud victims

Data breach victims

Even a single breach or data leak can cause significant harm to a company's reputation and bottom line

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What does Continuous Trust™ look like

Telesign’s full suite of Continuous Trust™ solutions prevents the transmission of 30+ million fraudulent messages each month and protects 1+ billion accounts from takeovers every year, allowing companies and customers to engage with confidence.

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On-Demand

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Streaming

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Fintech

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Healthcare

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Methodology

This Telesign Trust Index Survey was fielded online and reached a total of 1,000 respondents. Respondents were U.S. adults aged 18+; a subset of which have been victims of digital fraud within the past three years. The survey was fielded in January 2023 by FINN Partners. The margin of error for a sample size of 1,000 is +/- 3.10 percentage points at a 95% confidence level.

Continuous Trust™ Authority

An initiative designed to help make the digital world a safer place, every day. The Telesign Continuous Trust™ Authority is your intelligence source for how to build and maintain trust, while reducing fraud in the digital economy.

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Let’s talk

Telesign connects, protects, and defends companies, customers, and the digital interactions between them.

We help the world’s most trusted online brands protect their customers and deliver exceptional customer experiences.

Telesign solutions can help you:

  • Stop fake users before they sign up
  • Prevent account takeovers
  • Know your customer
  • Minimize fraudulent transactions