Telesign Trust Index
The critical role of trust in the digital economy.Download report
The 2023 Telesign Trust Index reveals just how much trust matters in our digital world.
- Fear digital fraud and believe it is on the rise
- Feel it's the responsibility of companies to protect their digital privacy
- Hold companies accountable if they become victims of fraud
- Find fraud impacts their financial and psychological health
How fraud impacts trust and the lesson for brands
Data breach victims
of consumers agree businesses bear responsibility for protecting consumers’ digital privacy
of consumers indicated their level of apprehension regarding fraud has increased in the last two years
of fraud victims report financial losses, with one-third reporting losses of more than $1,000
of fraud victims cite mental health concerns as a result of being victimized
of data breach victims tell friends and family not to associate with the brand after being victimized
of data breach victims personally stopped associating with the brand after being victimized
Even a single breach or data leak can cause significant harm to a company's reputation and bottom lineDownload report
What does Continuous Trust™ look like
Telesign’s full suite of Continuous Trust™ solutions prevents the transmission of 30+ million fraudulent messages each month and protects 1+ billion accounts from takeovers every year, allowing companies and customers to engage with confidence.
This Telesign Trust Index Survey was fielded online and reached a total of 1,000 respondents. Respondents were U.S. adults aged 18+; a subset of which have been victims of digital fraud within the past three years. The survey was fielded in January 2023 by FINN Partners. The margin of error for a sample size of 1,000 is +/- 3.10 percentage points at a 95% confidence level.