webinar
With up to 98% open rates and an anticipated growth in traffic of 50% in 2025, RCS is transforming how marketing, product, and CX teams engage customers across the lifecycle. And with 19% more enterprises planning adoption with the next 12 months, there’s no better time to act.
Join experts Fabian Hielscher, Market Lead Business Communications at Google and Mikael Schachne, CRO at BICs to explore:
- Global RCS adoption trends.
- How RCS personalize engagement across every stage of the customer journey.
- Why RCS earns more trust than SMS or email.
- How leading brands are using RCS to support improved satisfaction and conversions.
- Practical steps for integrating RCS into your MarTech and CX strategy.
How RCS messaging is reshaping trust, engagement & growth
Join our session with Google discover how RCS messaging can boost trust, engagement, and growth—gain actionable insights from industry experts to future-proof your customer experience strategy.
One reason for this is because 94% of consumers believe it is the brand’s responsibility to protect them from fraud. And when brands fail to do so, they lose customer loyalty, and business.