Send Customer Alerts & Notifications | TeleSign

< Use Cases

Send Customer Alerts & Notifications

Deliver timely, personalized information through global SMS and voice cloud communications

< Use Cases

Send Customer Alerts & Notifications

Deliver timely, personalized information through global SMS and voice cloud communications

Communicate more effectively and provide a critical customer touchpoint

90% of SMS messages are read within three minutes and when compared to email messages, 98% of SMS messages are read vs. email at 20% (Adweek). SMS and voice-based messaging supports the customer lifecycle with the delivery of customer information in the optimal format for engagement.

Utilize Business-to-Customer SMS & Voice Messaging to:

Notify customers of account changes & transactions

Deliver promotions & coupons

Send receipts & shipping status

Facilitate product activations

Benefits of Cloud Communications

increase user engagement

See 10-30% increases in conversion rates by delivering personalized information to customers right at the time they need it, in the format they prefer most

improve customer satisfaction rates

SMS messaging helps businesses address client problems faster and more efficiently, which drives loyalty, retention and growth

raise customer lifetime values (CLV)

Achieve important competitive advantages and increased revenue as 75% of consumers would prefer to have offers sent via SMS

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