6 OF THE 9 LEADING MESSAGING APPS WORLDWIDE TRUST TELESIGN

Seventy-five percent of smartphone owners use over-the-top (OTT) instant messaging and chat mobile apps today and by 2020, it is projected that total usage will reach 2.1 billion users.* With an estimated $12 billion in revenue** to those providers by then, the rapid growth of this global market makes it a major target for cybercrime and fraud.

TeleSign works with OTT instant messaging & chat apps to help prevent fraud and respond to the threats facing their businesses and their end-users.

IM & CHAT

Spam and Security Breaches in IM and OTT Apps Place Millions of Users at Risk

As with most Internet-based products and services, the increasing use of OTT instant messaging apps has led to an associated increase in the number of security risks.
Typical Instant Messaging App Fraud Types

Spamming

Malware transfer

IRSF

Profile misrepresentation

Identity mining / authentication spoofing

Hackers are impersonating other users, creating anonymous identities used to perform malicious activities and taking advantage of the ease of file sharing to transfer worms and other malware.
*
Source:

Reduce Fake Accounts and Prevent Account Takeover With Identity Assurance

Virtually all fraud types that impact the OTT instant messaging and chat industry can be defeated when the business behind the app is able to establish the valid identity of each user.
Users Can Be Verified & Authenticated Through

Phone Number Intelligence

Phone verification

Two-factor authentication

TeleSign provides instant messaging and chat apps with the tools needed to identify and block fraud. This starts with a phone verification process at account creation that evaluates the potential risk of all new users. From there, two-factor authentication adds a second layer of account security to prevent account compromise and takeover.