Build Two-Way Communications | TeleSign

< Use Cases

Build Two-Way Communications

Allow customers to respond to or initiate communications instantly by sending and receiving text-based alerts, reminders, notifications and invites

< Use Cases

Build Two-Way Communications

Allow customers to respond to or initiate communications instantly by sending and receiving text-based alerts, reminders, notifications and invites

INCREASE CUSTOMER ENGAGEMENT, SATISFACTION AND GROWTH

Two-Way SMS messaging serves as an effective touch point throughout the customer lifecycle and provides an optimal “human-touch” user experience. 78% of consumers surveyed are open to receiving texts from businesses and 64% want to use two-way SMS for customer service. Create a conversation with an open line of communication with customers. Send timely information and get responses instantly. Start engaging and communicating more effectively to establish loyal, connected relationships with customers.
*Source: TeleSign Consumer Communications Report, 2018

Utilize Business-to-Customer Two-Way SMS Messaging To:

Provide real-time customer service and support

Utilize surveys & polling

Facilitate product activations

Provide a personalized customer experience

WHY TELESIGN

SINGLE PLATFORM

A unique combination of trusted identity data and global communications capabilities

EXPANSIVE GLOBAL NETWORK

Mobile Network Operator with over 600 direct and secured interconnections with carriers worldwide that yield unprecedented access to behavioral, phone, user analytics

UNPARALLELED SERVICE & SUPPORT

“Best-in-Class” sales, client services and 24/7 worldwide support teams, integration and best practice guidance, detailed documentation, global compliance expertise, and more

GET STARTED WITH TELESIGN

Integrate our products seamlessly into your user experience.
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