Thursday, March 12, 2020
Dear TeleSign Customer,
In accordance with CDC recommendations, we are proactively addressing concerns surrounding
Coronavirus (COVID-19). At TeleSign, nothing is more important than the health, safety and
continued success of all of our global stakeholders. These include employees, vendors and the
valued clients we work with on a daily basis. While pandemics of this nature are unpredictable,
we have taken precautionary steps to reduce the spread of illness in our workplace, and we are
fully prepared to continue to provide uninterrupted service to our clients.
TeleSign remains operational and has put a plan in effect to ensure business continuity through
the end of the current outbreak. Though we have suspended business travel, your dedicated
customer success manager remains available to you as does TeleSign’s robust support network.
Our entire organization will continue to support your needs from a virtual location. TeleSign will
continue to follow this fluid situation and follow recommendations from the World Health
Organization and Centers for Disease Control. We urge all of the members of the TeleSign
family to stay vigilant as we look to move past this situation. #TeleSignTogether
January 13, 2020 – Los Angeles, CA— TeleSign today announced it was included on Built In LA’s list of Best Places to Work in 2020. Companies are selected based on data submitted by companies and their employees.
Ashley Lundquist, TeleSign VP of People, said, “We’re honored to be a top workplace in LA. We recognize that diverse workplaces require diverse benefits, which is why we’ve taken a customer-centric approach to our offerings by surveying our team and letting their voices drive how we build our benefits program each year. Cheers to our employees for helping us create a top benefits program in LA!”
Maria Christopoulos Katris, CEO and Co-Founder of Built In, mentioned, “We extend our heartfelt congratulations to our 2020 honorees. Built In aims to change lives by connecting talented tech professionals with jobs they were born to do. These companies have become part of that mission because they stand for more than just the work they’re doing. They stand for their people and purpose.”
She added, “We also extend our gratitude. These companies exemplify what it means to be an employer of choice for today’s purpose-driven tech workforce. Writing about them inspires us daily and, in terms of our offering, gives us total confidence that the professionals who visit our websites will find work that gives them a strong sense of professional and personal meaning.”
TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications, we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications.
ABOUT BUILT IN
Working in tech is a way of life. Built In helps people live it with purpose. Across the most vibrant tech hubs in the US, Built In helps tech professionals stay on top of tech news and trends, expand their networks and carve out futures at companies they believe in. Built In attracts a niche audience of 1 million tech professionals every month and, in 2019, the company hit a milestone, serving 1,100 companies annually. Built In recently launched BuiltIn.com, a national hub for tech trend coverage and resources to help professionals grow in their careers.
Learn more at BuiltIn.com
LOS ANGELES–(BUSINESS WIRE)–TeleSign, a global leader in mobile identity, today announced a new partnership with Bouygues Telecom. The partnership will enable Bouygues Telecom to protect its users from online fraud activities such as Account Takeover (ATO) through Sim Swap & Synthetic Identity fraud.
The European digital market has been observing disruptive innovation in recent years as more digital enterprises have started to roll out new B2C services in fintech, lifestyle, travel, ecommerce, gaming and social media. The rate of disruption has also challenged the incumbents (legacy banks, insurance companies and similar enterprises) in these segments to change their UX models and provide better services through mobile and web experiences.
This phenomenon creates an increasing demand for these companies to validate and protect a user’s identity online. As users’ digital journeys are increasingly centered around a mobile number, Mobile Identity will see significant growth in these markets. While there are different trust providers in the market that can help validate user identities, mobile operators are the most accurate source of trust when it comes to Mobile Identity.
“Mobile Identity represents a massive opportunity for mobile operators to play a key role in today’s digital disruption,” said Ravish Patel, Director of Mobile Identity at TeleSign. “TeleSign has been working with mobile operators, guiding them on key aspects around the opportunity, use cases and privacy principles.”
TeleSign is a trusted partner to 21 of the top 25 global web properties, enabling them to securely and effectively communicate with billions of end-user accounts. TeleSign offers mobile operators the ability to increase the security for their subscribers and customer base.
“Ensuring a high level of Security and Data Privacy for their end users has always been a main concern for the mobile operators. Mobile Identity is a great opportunity to build on those foundations. Through this partnership, we get access to the most comprehensive solutions in the market to date, as well as the security that TeleSign provides,” said Alexandre Gavina, B2B Marketing Manager at Bouygues Telecom. “Having a partner who is able to help anticipate and mitigate new threat vectors is critical to protect our end users and to deliver the highest quality of service to them.”
For more information about how TeleSign can support mobile operators, please visit https://info.telesign.com/Suppliers.html
TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications, we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications. Learn more at www.telesign.com and follow us on Twitter at @TeleSign.
About Bouygues Telecom
As a full-service electronic communications operator, Bouygues Telecom stands out by providing its 20.8 million customers access to the best technology has to offer on a daily basis. The very high quality of its 4G mobile network, which now covers 99% of the French population, and of its fixed and Cloud services provides customers with simple solutions enabling them to fully enjoy their personal and professional digital lives wherever they are. www.bouyguestelecom.fr
LOS ANGELES–(BUSINESS WIRE)– TeleSign, a leader in authentication and communication services, today announced the company’s expansion into Rich Communication Services (RCS) Messaging, further strengthening the company’s position in both the authentication and CPaaS markets. TeleSign is a trusted partner to 20 of the top 25 global websites and mobile applications, enabling them to securely and effectively communicate with billions of end-user accounts. Building upon this legacy, TeleSign is addressing new communications and engagement use cases with its SMS and Voice product offerings and its unmatched data accuracy sourced from proprietary global data sources. Leveraging these assets, TeleSign is uniquely positioned as the one-stop-shop for businesses looking to enhance the engagement and reach of their communications with TeleSign’s new RCS Messaging API.
“TeleSign has a strong platform that is capable of supporting many different use cases within the CPaaS market on a global scale. Building upon our SMS and Voice Communications expertise, our new RCS Messaging API ensures a rich, engaging and effective communication experience.”
RCS Messaging is the next step in the evolution of sending personalized and engaging messages directly from websites or applications. By adding this capability to TeleSign’s portfolio, the company will enable a truly interactive and omnipresent communication experience, including the availability of two-way messaging via chatbots to bring customers into the future of CPaaS services. Through strong relationships with global suppliers, secure connectivity, high standards of service and customer support, TeleSign will enter the market of RCS messaging with a competitive edge.
Some of the benefits of RCS messaging include:
- Increased engagement with support for high-resolution photos, GIFs and video messages while solving MMS incompatibility once and for all.
- Accurately measure campaign efficacy through read and delivery receipts for optimized customer communications.
- Suggested replies, suggested actions and the introduction of AI for a more engaging messaging experience.
- Higher customer satisfaction and reduced customer support cost via chatbot interfaces.
“Engaging consumers should be a top priority for all companies, and quality of communication services can significantly impact engagement,” says Vincent Oh, Director of Product Management for CPaaS at TeleSign. “TeleSign has a strong platform that is capable of supporting many different use cases within the CPaaS market on a global scale. Building upon our SMS and Voice Communications expertise, our new RCS Messaging API ensures a rich, engaging and effective communication experience.”
Through TeleSign’s RCS API, TeleSign customers can deliver messages to anyone with an RCS enabled phone on a supported carrier. The TeleSign RCS API is available today for free to beta customers, for a limited time. To learn more visit https://www.telesign.com/products/rcs/.
TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights and communications, we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications. Learn more at www.telesign.com and follow us on Twitter at @TeleSign.
Los Angeles, CA – March 7, 2019 – TeleSign, the leading provider of customer identity and engagement solutions, today announced co-founder Ryan Disraeli has been appointed CEO. As co-founder, Disraeli has helped guide the company from a Silicon Beach startup to a global powerhouse acquired by BICS in 2017.
“I am incredibly proud of everything this team has accomplished and am truly honored to lead this company into its next phase,” said Ryan Disraeli, CEO of TeleSign. “Looking forward, TeleSign will continue focusing on the company’s core business areas, while investing in new solutions for our customers and fostering the growth of our employees.”
“Ryan has demonstrated tremendous leadership qualities, especially in helping to identify and optimize synergies between the TeleSign and BICS teams following the acquisition,” said Daniel Kurgan, CEO of BICS and Chairman of the Board for TeleSign. “With his deep understanding of TeleSign’s business and products, and the unique challenges facing our customers, we know Ryan is the best person to help guide TeleSign into the future and continue to deliver great results for customers, partners and employees.”
Disraeli, alongside Stacy Stubblefield and Darren Berkovitz, co-founded TeleSign in 2005. The trio were working together in a Los Angeles incubator and recognized the need for an online identity solution that enables business growth and technology adoption around the world. Since then, the company has grown to more than 300 employees and expanded its verification, communications and identity solutions, which are today used by many of the world’s largest online brands.
A Southern California native, Disraeli spends his spare time providing mentorship advice and guidance to young entrepreneurs throughout the greater Los Angeles area. His success as an entrepreneur landed Disraeli a spot on the Forbes 2017 30 Under 30 List in addition to the 2018 USC Alumni Entrepreneur of the Year award, alongside his fellow TeleSign co-founders.
# # #
TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications. Learn more at www.telesign.comand follow us on Twitter at @TeleSign.
+1 310 740 9676
Businesses Can Now Onboard and Protect Mobile Customers in China, Brazil and Other Emerging Markets with TeleSign Mobile Identity Solutions
LOS ANGELES–(BUSINESS WIRE)–TeleSign (www.telesign.com), the leading provider of customer identity and engagement solutions, today announced enhanced coverage of mobile identity services in China, Brazil, and other emerging markets. International businesses can now leverage TeleSign’s solutions to more securely onboard new customers, prevent account takeover and registration fraud, and optimize the user experience in new markets.
With some of the highest consumer spending and online engagement in the world, countries like China and Brazil represent immense growth opportunity for today’s digital businesses. China currently has more than 1.5 Billion mobile subscribers and its consumers are on track to spend $6.4 Trillion US by 20241, while Brazil features a diverse economy that has expanded for five straight quarters2 and a consumer base that is increasingly online, with a projected 135 Million internet users by 2022, or roughly 62 percent of the population3.
Global web and mobile applications face significant challenges with registration fraud, Account Take Over (ATO) through SIM Swap, Porting or Recycling of Phone Numbers, Digital KYC, and other Trust and Safety issues—hindering their growth in global markets. Today that changes, as TeleSign’s expanded reach of mobile identity services enables businesses to target these key markets with greater security and trust.
“The largest brands in the world depend on us to bring them the solutions that help them strategically grow their businesses in global markets,” explains Ravish Patel, Director of Data Products at TeleSign. “Entry into emerging markets comes with great opportunity and, of course, challenges. It’s our job to make sure these companies have the tools needed to succeed where the potential for reward is greatest. Since the acquisition of TeleSign by BICS, our capabilities to support our customers in global markets have accelerated significantly. BICS, our parent company, is a trusted partner of more than 1000 Mobile Operators across 200 markets globally. We will be adding strategic markets from Western Europe, LATAM, Asia Pacific and Africa in early 2019 to further help our customers beyond Brazil and China.”
TeleSign Mobile Identity APIs can be customized to provide real-time solutions that strengthen and validate the user verification process, reduce fake accounts and account takeovers, and perform risk-based authentication.
To view complete Mobile Identity coverage—which also includes the US, Canada, Switzerland, and other regions throughout the world—visit TeleSign.com/coverage. To learn more, and to get started today, please visit: https://www.telesign.com/products/phone-id/.
TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications. Learn more at www.telesign.com and follow us on Twitter at @TeleSign.
Eric Lammerding, 310-740-9676