Los Angeles, Calif. – Jan. 31, 2012– TeleSign, a market leader in Internet fraud prevention and Intelligent Authentication, today announced the addition of Max Powers, as Vice President, Client Services. Powers brings her extensive background and experience to the management team where she is developing the strategic objectives required to ensure outstanding service for TeleSign’s growing client and partner roster.
Powers has an extensive background in operations and client services across several verticals, having most recently served as the GM of the Education Division for Vantage Media, where she was also responsible for building the Client Development team as its Vice President. Prior to Vantage, Powers was at Microsoft where she was responsible for running Technical Account Management and Client Support for Exchange Hosted Services’ email security and archiving solutions. Powers came to Microsoft through the acquisition of FrontBridge Technologies Inc., where she was responsible for building the Technical Account Management Team, supporting both strategic clients and partners worldwide.
“The foundation of TeleSign’s client services group is already core to our clients’ success and I intend to build on that foundation. Not only is the client and partner roster incredibly exciting, but their service satisfaction is extremely high. My immediate focus is to build upon TeleSign’s leadership role in the marketplace by expanding the Client Services team globally and developing the tools that will solidify our presence as the market leader,” said Max Powers, Vice President of Client Services, TeleSign.
Under the leadership of Powers, the Client Services team will ensure that clients and partners have the products, tools and support to meet their access management and fraud prevention goals. Leveraging internal expertise, the Client Services team will provide a consultative approach around integration of the services, sharing industry best practices and ensuring clients are up to speed on the latest fraud risks. Powers will also expand the team globally to cover 24/7/365 technical support and further establish dedicated technical account managers for enterprise clients and partners.
“When it came time to bring a seasoned Client Services leader to the team, Max was an obvious choice for TeleSign. She possesses a clear understanding of the industry, knows what it takes to be successful, and is already an invaluable asset for TeleSign and our clients,” said Steve Jillings, CEO, TeleSign.
Look for future announcements from Powers and her team at: http://www.telesign.com
Every second, of every day, TeleSign protects the Internet and Cloud against fraud with Intelligent Authentication. TeleSign services provide an easy-to-implement and powerful method for identifying and substantially reducing online fraud and spam using the most widely deployed technology available worldwide — a user’s phone. TeleSign serves organizations of all sizes including some of the world’s largest and most prominent web businesses. The company has executed more than one billion authentication and verification transactions in more than 200 countries and 87 languages.
In 2011, TeleSign ranked #15 on the Deloitte Technology Fast 500™ ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America.