{"id":4355,"date":"2023-03-14T01:36:57","date_gmt":"2023-03-14T01:36:57","guid":{"rendered":"https:\/\/telesignstage.wpenginepowered.com\/?p=4355"},"modified":"2023-12-20T16:01:48","modified_gmt":"2023-12-20T16:01:48","slug":"twitter-disables-2fa-solution","status":"publish","type":"post","link":"https:\/\/www.telesign.com\/es\/blog\/twitter-disables-2fa-solution","title":{"rendered":"Twitter disables 2FA: Was there a better solution?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Security often comes at a price. But it doesn\u2019t have to.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Twitter took this idea to a new level recently by removing digital account protections from non-subscription users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The decision was abrupt and unexpected, and has left users of the popular service wondering how they can stay safe on the platform without payment.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/twitter-disables-2fa-solution\/#what-happened-and-why\" >What happened and why<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/twitter-disables-2fa-solution\/#why-did-twitter-do-this\" >Why did Twitter do this?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/twitter-disables-2fa-solution\/#how-can-bad-actors-exploit-sms-based-2fa\" >How can bad actors exploit SMS-based 2FA?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/twitter-disables-2fa-solution\/#toll-fraud-speculation\" >Toll fraud speculation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/twitter-disables-2fa-solution\/#what-are-the-risks-of-twitter-disabling-sms-based-2fa\" >What are the risks of Twitter disabling SMS-based 2FA?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/twitter-disables-2fa-solution\/#is-there-a-workaround\" >Is there a workaround?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/twitter-disables-2fa-solution\/#how-to-switch-from-textphone-to-authentication-app-or-security-key\" >How to switch from text\/phone to authentication app or security key<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/twitter-disables-2fa-solution\/#real-alternatives\" >Real alternatives<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-happened-and-why\"><\/span>What happened and why<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For anyone following the recent Twitter saga, the latest announcement may not have been such a surprise. The social media giant in the last few months had already set the tone by charging for verified account status, or \u2018Twitter Blue.\u2019<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, they\u2019re taking it one step further by stripping basic account security from the users who haven\u2019t obtained subscriber status.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beginning in March 2023, Twitter will remove users\u2019 ability to protect their accounts with phone number-based 2FA (two-factor authentication). Specifically, receiving a verification code via SMS to login will no longer be an option.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Paid users can still protect and access their accounts this way, but most Twitter users (approximately 99% are unverified) will have to seek other security options.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"why-did-twitter-do-this\"><\/span>Why did Twitter do this?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Twitter decided to pull the plug on SMS authentication because of their experience with fraudsters working to exploit these security options. While Twitter stated in a public statement that 2FA is a popular way to secure accounts, it also pointed out that it is subject to exploitation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-can-bad-actors-exploit-sms-based-2fa\"><\/span>How can bad actors exploit SMS-based 2FA?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Besides physically stealing your smartphone from you, one way a fraudster can get into your account is through a SIM swap.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SIM swapping is when a bad actor tricks a victim\u2019s wireless carrier into porting their phone number to a new SIM card, giving the fraudster access to the incoming calls and texts for that number. They can leverage that to gain access into digital accounts protected by SMS-based 2FA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fraudsters can be extremely smart, sneaky, and capable. Fraud is a billion dollar industry, indirectly incentivizing innovation. It\u2019s important to not let these bad actors have such an easy go at it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"toll-fraud-speculation\"><\/span>Toll fraud speculation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Twitter has stated that the main reason for removing SMS 2FA is due to the lack of security it offers. However, they still allow it for paid accounts, and the alternatives they allow don\u2019t seem any safer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This has led to speculation about why they would consider moving away from SMS 2FA. One idea is that Twitter was overwhelmed with toll fraud, a common problem for many companies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toll fraud is a communications fraud in which bad actors obtain premium rate numbers and target companies that generate high volumes of calls and messages. These sophisticated attacks inflate traffic across a number range and steal money from every interaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because of the recent hit Twitter took from these SMS pumpings ($60 million), if we were making a guess, it seems like toll fraud played a part in Twitter\u2019s decision. Rather than stopping toll fraud, they opted to remove 2FA.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what-are-the-risks-of-twitter-disabling-sms-based-2fa\"><\/span>What are the risks of Twitter disabling SMS-based 2FA?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As we saw when Twitter initially changed the verification requirements to receive a blue checkmark, it doesn\u2019t take much for things to go haywire on this platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The same could be true if 2FA is disabled, as many large companies could have their accounts hacked, leading to a spread of spammy tweets or potential misinformation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"is-there-a-workaround\"><\/span>Is there a workaround?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Many headlines around the digital world regarding this issue are misleading. While it is true that Twitter disabled a&nbsp;<em>form<\/em> of 2FA, they didn\u2019t disable&nbsp;<em>all forms<\/em>&nbsp;of 2FA. In that sense, there is some workaround currently baked into the existing system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Twitter suggests users can instead use an authentication app or a security key method. These are viable options from a user perspective, especially if becoming a verified Blue subscriber isn\u2019t in your interest.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-to-switch-from-textphone-to-authentication-app-or-security-key\"><\/span>How to switch from text\/phone to authentication app or security key<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The system will automatically kick unverified users off of the text message 2FA option on March 20. To get ahead of it and switch to another option, complete the following steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once logged into Twitter, click \u2018More\u2019, and then \u2018Settings and privacy\u2019<\/li>\n\n\n\n<li>Click \u2018Security and account access\u2019<\/li>\n\n\n\n<li>Click \u2018Security\u2019, then click \u2018Two-factor authentication\u2019<\/li>\n\n\n\n<li>Choose between \u2018Authentication app\u2019 or \u2018Security key\u2019, then complete the final steps based on your selections.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Not many Twitter users will download a separate authentication app. It\u2019s much less convenient, and puts up more barriers to entry. The better way to handle this is through\u00a0<a href=\"https:\/\/www.telesign.com\/products\/silent-verification\">silent verification<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"real-alternatives\"><\/span>Real alternatives<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Twitter isn\u2019t alone in their conundrum about how to balance account security with the risk of toll fraud. Many companies are victims of toll fraud, especially those with a higher volume of daily calls and messages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rather than shutting down a tried and true security method, such as 2FA, Telesign offers companies a new alternative: Intelligence. This solution is among the best ways to stop toll fraud, and it\u2019s easy to implement and add to your current security stack.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.telesign.com\/products\/intelligence\">Intelligence<\/a>\u00a0stops toll fraud by analyzing phone number behavior and alerting you of red flags involved with particular phone numbers. It provides a risk score, so that you can effectively determine whether to block or allow a number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Twitter may have pulled the plug on 2FA because of toll fraud, but this controversial and puzzling decision doesn\u2019t have to be yours. Fraud protection shouldn\u2019t be something consumers have to pay to receive. Telesign believes security, trust and protection is a right.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your company is struggling with the high costs of toll fraud, consider a simple, effective solution. To hear more about how Telesign can protect you from toll fraud and secure your user accounts,\u00a0<a href=\"https:\/\/www.telesign.com\/contact-sales\">chat with us<\/a>\u00a0today.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Security often comes at a price. But it doesn\u2019t have to. Twitter took this idea to a new level recently by removing digital account protections from non-subscription users. The decision was abrupt and unexpected, and has left users of the popular service wondering how they can stay safe on the platform without payment. What happened<\/p>\n","protected":false},"author":1,"featured_media":4356,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[69],"tags":[178,166,259],"class_list":["post-4355","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","tag-2fa","tag-sms","tag-twitter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Twitter disables 2FA: Was there a better solution?<\/title>\n<meta name=\"description\" content=\"Twitter recently disabled 2FA for most of its user base. 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