{"id":2713,"date":"2022-06-21T00:00:00","date_gmt":"2022-06-21T00:00:00","guid":{"rendered":"https:\/\/www.telesign.com\/healthcare-digital-transformation-savvy-patients-smartphones-smooth-scheduling"},"modified":"2025-04-23T19:27:26","modified_gmt":"2025-04-23T19:27:26","slug":"healthcare-digital-transformation-smartphones-scheduling","status":"publish","type":"post","link":"https:\/\/www.telesign.com\/es\/blog\/healthcare-digital-transformation-smartphones-scheduling","title":{"rendered":"Healthcare digital transformation: Savvy patients, smartphones, smooth scheduling"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Remember your last scheduling mix-up? Life moves fast, and even the best of us sometimes botch our calendars. Maybe you missed a job interview because of traffic or forgot an important anniversary.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to healthcare, a missed appointment can have more serious consequences. Fortunately, today\u2019s digital patient solutions make it easier for patients to book and manage appointments\u2014while helping providers reduce&nbsp;administrative costs and boost operational efficiency.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Digital transformation in healthcare is reshaping patient management, making it more seamless, secure, and convenient than ever before.&nbsp;<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/healthcare-digital-transformation-smartphones-scheduling\/#patients-prefer-digital-scheduling\" >Patients prefer digital scheduling<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/healthcare-digital-transformation-smartphones-scheduling\/#the-cost-of-missed-appointments\" >The cost of missed appointments<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/healthcare-digital-transformation-smartphones-scheduling\/#how-telesign-can-help\" >How Telesign can help<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/healthcare-digital-transformation-smartphones-scheduling\/#use-case-spotlight-blue-marble-health\" >Use case spotlight: Blue Marble Health<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/healthcare-digital-transformation-smartphones-scheduling\/#ready-to-offer-better-scheduling-options\" >Ready to offer better scheduling options?\u00a0<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"patients-prefer-digital-scheduling\"><\/span>Patients prefer digital scheduling<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Today, engaging with patients outside the office is more critical than ever. According to a recent survey, <a href=\"https:\/\/www.goziohealth.com\/blog\/18-stats-on-mobile-and-digital-patient-engagement\" target=\"_blank\" rel=\"noreferrer noopener\">93% of patients<\/a> expect healthcare organizations to use digital tools when interacting with them.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Digital patient engagement tools like online portals, secure apps, and SMS notifications are now the preferred way for patients to schedule, reschedule, or manage appointments. In fact, <a href=\"https:\/\/www.experian.com\/blogs\/healthcare\/online-patient-scheduling-software-what-providers-need-to-know\/\" target=\"_blank\" rel=\"noreferrer noopener\">more than half of patients<\/a> say they\u2019ve chosen a provider based on the availability of patient scheduling software.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Meanwhile, personalized patient appointment reminders have a significant impact on attendance: sending healthcare appointment reminders can significantly improve show-up rates compared to no reminders.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-cost-of-missed-appointments\"><\/span>The cost of missed appointments<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Running a healthcare organization is a complex balancing act. Missed appointments aren\u2019t just an inconvenience\u2014they\u2019re a major business risk. Patient no-shows in the U.S. healthcare system contribute to an estimated <a href=\"https:\/\/www.dialoghealth.com\/post\/patient-no-show-statistics\" target=\"_blank\" rel=\"noreferrer noopener\">$150 billion in annual losses<\/a>, with the average missed appointment <a href=\"https:\/\/www.dialoghealth.com\/post\/patient-no-show-statistics\" target=\"_blank\" rel=\"noreferrer noopener\">costing about $200<\/a> or more.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Implementing secure patient communication channels, such as SMS appointment reminders healthcare solutions, helps improve patient attendance rates and protects your organization\u2019s bottom line.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-telesign-can-help\"><\/span>How Telesign can help<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With Telesign, you can prioritize patient wellness while streamlining engagement. We provide digital patient solutions that combine patient engagement solutions with secure medical communications to create reliable,&nbsp;secure interactions\u2014whether you\u2019re reminding a patient about a check-up or sending lab results.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Telesign adheres to HIPAA-compliant communications standards, ensuring your patients\u2019 information stays protected.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With Telesign for healthcare, you can:&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li>Send SMS and voice alerts for appointment reminders.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Share medical reports through\u00a0secure SMS links.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable easy scheduling through patient scheduling software.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirm appointments via secure messaging.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notify patients about prescription refill options.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Share customized wellness guidelines pre- and post-procedure.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Authenticate patient access to electronic medical records.\u00a0<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"use-case-spotlight-blue-marble-health\"><\/span><strong>Use case spotlight: Blue Marble Health<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By integrating Telesign\u2019s digital patient engagement tools and secure medical communications, <a href=\"https:\/\/www.telesign.com\/customers\/blue-marble-health\" target=\"_blank\" rel=\"noreferrer noopener\">Blue Marble Health<\/a> was able to:&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li>Streamline appointment reminders and confirmations\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enhance patient communication via secure patient communication channels\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve trial participation rates by sending personalized, timely notifications\u00a0<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Their success illustrates how digital transformation in healthcare can drive real results, improving both patient outcomes and operational efficiency.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ready-to-offer-better-scheduling-options\"><\/span><strong>Ready to offer better scheduling options?<\/strong>\u00a0<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Missed appointments are costly\u2014but avoidable.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.telesign.com\/contact-sales?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">Talk to our experts today<\/a> about how you can use digital health engagement strategies to improve patient connections, reduce missed appointments, and deliver outstanding healthcare experiences.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Remember your last scheduling mix-up? Life moves fast, and even the best of us sometimes botch our calendars. Maybe you missed a job interview because of traffic or forgot an important anniversary.&nbsp; When it comes to healthcare, a missed appointment can have more serious consequences. Fortunately, today\u2019s digital patient solutions make it easier for patients<\/p>\n","protected":false},"author":4,"featured_media":3097,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[68],"tags":[283,166],"class_list":["post-2713","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-security-tips","tag-digital-healthcare","tag-sms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Healthcare digital transformation: Savvy patients, smartphones, smooth scheduling - Telesign<\/title>\n<meta name=\"description\" content=\"Discover how digital transformation in healthcare helps reduce missed appointments, cut costs, and improve patient engagement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.telesign.com\/es\/blog\/healthcare-digital-transformation-smartphones-scheduling\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Healthcare digital transformation: Savvy patients, smartphones, smooth scheduling - 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