{"id":12652,"date":"2023-06-07T21:58:00","date_gmt":"2023-06-07T21:58:00","guid":{"rendered":"https:\/\/www.telesign.com\/?p=12652"},"modified":"2023-07-05T14:21:05","modified_gmt":"2023-07-05T14:21:05","slug":"mamba-fosters-the-right-connections-with-telesign","status":"publish","type":"post","link":"https:\/\/www.telesign.com\/es\/blog\/mamba-fosters-the-right-connections-with-telesign","title":{"rendered":"Mamba fosters the right connections with Telesign"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Fraud and online dating are two things that are not meant to go together. Finding a special someone is hard enough as it is, but when fraud enters the scene, it\u2019s nearly impossible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So what do popular and successful dating apps do about the fraud problem? We bring you a story of one such company that wanted to keep out fraud while keeping their customers safe and happy.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/mamba-fosters-the-right-connections-with-telesign\/#who-is-mamba\" >Who is Mamba?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/mamba-fosters-the-right-connections-with-telesign\/#with-increased-success-comes-a-bigger-target-for-fraud\" >With increased success comes a bigger target for fraud<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/mamba-fosters-the-right-connections-with-telesign\/#the-main-issues-mamba-faces\" >The main issues Mamba faces<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/mamba-fosters-the-right-connections-with-telesign\/#mambas-most-dire-fraud-fighting-needs\" >Mamba\u2019s most dire fraud-fighting needs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/mamba-fosters-the-right-connections-with-telesign\/#telesign-and-mamba-were-a-match\" >Telesign and Mamba were a match<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/mamba-fosters-the-right-connections-with-telesign\/#sms-verify\" >SMS Verify<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/mamba-fosters-the-right-connections-with-telesign\/#intelligence\" >Intelligence<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"#\" data-href=\"https:\/\/www.telesign.com\/es\/blog\/mamba-fosters-the-right-connections-with-telesign\/#a-perfect-fit\" >A perfect fit<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"who-is-mamba\"><\/span>Who is Mamba?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.telesign.com\/customers\/mamba\">Mamba<\/a> is a big name in the dating world. They have over 50,000 daily users spanning 50 countries. Users love the site\u2019s image-friendly profiles and large pool of potential people to connect with.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"with-increased-success-comes-a-bigger-target-for-fraud\"><\/span>With increased success comes a bigger target for fraud<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mamba is a thriving dating app, benefiting from the massive growth of the online dating industry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Due to this growth and success, fraudsters work even harder to infiltrate their platform, which presents many potential issues.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"the-main-issues-mamba-faces\"><\/span>The main issues Mamba faces<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Why is fraud such a big threat to Mamba? The issue boils down to trust. If customers on the platform are victimized by a fraudster, the trust they have for the dating app is gone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So what kind of fraud do dating apps face? Here are some of the most prevalent types:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identity theft<\/li>\n\n\n\n<li>Catfishing<\/li>\n\n\n\n<li>Spam<\/li>\n\n\n\n<li>Fake accounts<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If a user were to connect with a fake profile, or have their identity stolen, rest assured they would lose trust in the dating platform they\u2019re using.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This was a huge concern for Mamba, as they\u2019ve built a dating app where their customers can find authentic matches on a platform they trust to protect them from fraud.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the massive amount of new profiles created every day on Mamba, the company sought a way to shut down fraudsters before they had a chance to do harm.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"mambas-most-dire-fraud-fighting-needs\"><\/span>Mamba\u2019s most dire fraud-fighting needs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Despite all of Mamba\u2019s success, they had some lingering questions about fraud and their security platforms. Some of their biggest concerns were the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fake accounts<\/li>\n\n\n\n<li>Spam<\/li>\n\n\n\n<li>Inflated SMS costs<\/li>\n\n\n\n<li>Identity proofing<\/li>\n\n\n\n<li>Promotion abuse<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">With these issues in mind, Mamba went to work creating a list of features they needed to keep their users safe and business running smoothly. Here were their biggest needs, in no particular order:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A comprehensive verification tool that fits within their existing security system<\/li>\n\n\n\n<li>Multi-factor authentication (MFA)<\/li>\n\n\n\n<li>Real-time fake user detection<\/li>\n\n\n\n<li>Reduced operational costs<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">They needed a solution that could tackle all these needs effectively.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"telesign-and-mamba-were-a-match\"><\/span>Telesign and Mamba were a match<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Because Mamba knew what they wanted\u2014an automated fraud prevention solution\u2014implementing Telesign was a no-brainer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The two Telesign products that best fit Mamba\u2019s needs were SMS Verify and Intelligence.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"sms-verify\"><\/span>SMS Verify<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.telesign.com\/products\/sms-verify\">SMS Verify<\/a> is a Telesign API that sends single-use SMS verification codes. It allows businesses to add multi-factor authentication to their security platforms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Mamba, one of their biggest needs, MFA, was now met with the implementation of SMS Verify. The API allowed them to further inspire trust with their customers, using advanced machine learning to make real-time, risk-based decisions that enabled authentication without adding user friction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"intelligence\"><\/span>Intelligence<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.telesign.com\/products\/intelligence\">Intelligence<\/a> is a Telesign API that allows businesses to evaluate the risk of fraud throughout a customer journey. This tool uses comprehensive data to provide insight into the level of risk associated with a phone number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Using Intelligence, Mamba had the power of data from 4 billion phone numbers to guide them in blocking fake users. Their onboarding process was supercharged as well, allowing Mamba to approve or decline new users without inconveniencing potential signups.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"a-perfect-fit\"><\/span>A perfect fit<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Telesign\u2019s SMS Verify and Intelligence APIs easily integrated with Mamba\u2019s current security system, resulting in a seamless pairing that allowed for more secure onboarding and reduced fraud. Using Telesign increased Mamba\u2019s conversion rates and lowered their verification costs by 50%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ultimately, this simple integration gave Mamba the ability to expand globally, shut down promo abuse, bot attacks, and fake accounts, all while reducing operational costs and keeping their end-users safe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information on how Mamba used Telesign, check out the <a href=\"https:\/\/www.telesign.com\/customers\/mamba\">case study<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fraud and online dating are two things that are not meant to go together. Finding a special someone is hard enough as it is, but when fraud enters the scene, it\u2019s nearly impossible. So what do popular and successful dating apps do about the fraud problem? We bring you a story of one such company<\/p>\n","protected":false},"author":1,"featured_media":12653,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[69],"tags":[77,146,147],"class_list":["post-12652","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","tag-intelligence","tag-mamba","tag-verify"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mamba fosters the right connections with Telesign - Telesign<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.telesign.com\/es\/blog\/mamba-fosters-the-right-connections-with-telesign\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mamba fosters the right connections with Telesign - Telesign\" \/>\n<meta property=\"og:description\" content=\"Fraud and online dating are two things that are not meant to go together. 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