Integrates TeleSign -- Blocks More Than 99% of Fraudulent Activity

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An anti-fraud system only works if you have access to a lot of different databases and different technologies. Fraudsters are moving very fast—with TeleSign, you don’t have to fight them alone.

NICOLAS STEHLE, CEO


Scalefast builds and operates direct-to-consumer eCommerce platforms for brands that want to accelerate online sales without the time, cost and risk of in-house development. Since 2014, the company has grown their client sales volume by over 11 million transactions in 130 countries, using more than 100 branded, direct-to-consumer eCommerce stores.

Scalefast provides the technology, the infrastructure and the services to optimize their clients’ eCommerce sites. Part of that technology includes fraud prevention.

ENHANCE ANTI-FRAUD SYSTEM TO REDUCE RISK FOR CLIENTS

Several of Scalefast’s industry-specific managed sites were experiencing an increase in fraud attempts. Specifically, in their digital gaming websites, Scalefast wanted to enhance their existing anti-fraud system with phone number intelligence and two-factor authentication to further reduce risk for their clients—since this industry has become a major target for hackers.

DETECT FRAUD WITH PHONE NUMBER INTELLIGENCE AND VERIFY TRANSACTIONS WITH TWO-FACTOR AUTHENTICATION

Scalefast implemented Score to deliver fraud risk indicators based on phone number attributes, usage patterns and fraud history. Scalefast is now able to automatically determine if a verification process should proceed and when the Scalefast system detects that a transaction might be fraudulent, a two-factor authentication (2FA) verification passcode is sent via TeleSign SMS Verify or Voice Verify to the end-user’s mobile phone registered to that account. For valid transactions, customers simply enter the correct passcode on the website or in the app and the transaction is allowed.


KEY BENEFITS

STREAMLINED USER AND TRANSACTION VERIFICATION PROCESS

REDUCED FRAUDULENT ACTIVITY, FRAUD COSTS AND FALSE POSITIVES

GAINED QUICK AND EASY ACCESS TO FRAUD DATA USING A MODERN API


ABOUT SCALEFAST

In 2014, Scalefast identified a critical gap in the eCommerce world; brands struggle to sell directly to consumers online because of the time, cost and risk required to build a world-class ecommerce channel in-house. With deep knowledge and expertise in commerce technology and customer service, Scalefast set out to provide an outsourced ecommerce solution that helps brands focus on the customer, not the complicated eCommerce operation in-between.

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