Operating in the mobile dating space, security is very important to Mamba. As such, it is vitally important to eliminate fake users and spam from their platform while making their verification process as streamlined as possible. One of the ways Mamba was doing verification was through SMS one time passcodes. (OTP) This means that at registration a customer is prompted to provide their phone number, a code is sent to that user with a 6-digit passcode that they then enter to verify their identity.
Mamba had a problem. Their SMS verification partner was returning unacceptably low SMS delivery rates. Every time an SMS delivery failed, Mamba lost a potential user and someone ELSE lost out on a potential soulmate. They turned to TeleSign for help both with reducing costs and increasing successful deliveries.