Protects global accounts from compromise with TeleSign

The Challenge

In order to protect their global accounts from compromise beyond the traditional username and password, Evernote decided to add phone-based two-factor authentication (2FA) to all user accounts. During the vendor analysis process, Evernote was looking for several specific qualities, such as: global coverage, ease of implementation and overall experience.

TeleSign Delivered

Seamless Integration

Identification Of Sms-Enabled Phones

Custom Ui/Ux Review

The Solution

TeleSign’s documentation made the integration phase extremely seamless to complete allowing Evernote to deploy their two-factor authentication solution very quickly. Additionally, TeleSign’s Client Services team performed a custom UI/UX review to provide Evernote with the best practice recommendations they collected from similar customer deployments. In addition to TeleSign’s two-factor authentication offering, Evernote also deployed TeleSign’s PhoneID to identify if a phone is SMS enabled or not.

We were looking at several vendors, TeleSign won out as our CPaaS provider because of their demonstrated security expertise, high quality direct-to-carrier routes, and global coverage. We use them to send both SMS notifications and security 2FA messages.

Dave Engberg

CTO, Evernote

Talk To An Expert

Interested in learning about how TeleSign's identity and engagement solutions can prevent fraud while fostering secure and global growth for your business? Let's chat.