Secure eCommerce

Secure eCommerce

Ten to twenty-five percent of all online purchases are manually reviewed by merchants to screen for fraud, adding significant operational cost and eroding profit margins. TeleSign’s business intelligence and automated verification tools help merchants detect fraud faster, reduce operational costs, and increase conversion of legitimate orders. The world’s largest eCommerce companies trust TeleSign to secure online transactions.

TeleSign's Telephone Verification enables merchants to add a verification step so that fewer orders need to be manually reviewed.

Here is how it works: During the order process, flagged orders are asked to verify their phone number. TeleSign sends an automated call or SMS with a one-time PIN code that the user enters onto the website. This enables merchants to approve more legitimate orders without a manual review.

Since few fraudsters are willing to provide their own phone number to complete a transaction, most will simply move on rather than leave an audit trail.

Using PhoneID in conjunction with Telephone Verification ensures that users provide a landline or mobile phone, and not a risky non-fixed VOIP phone number.

TeleSign integrates seamlessly into any stage of the checkout process and works well with existing fraud scoring tools.