Use Cases

Secure eCommerce

Secure eCommerce

Ten to twenty-five percent of all online purchases are manually reviewed by merchants to screen for fraud, adding significant operational cost and eroding profit margins. TeleSign’s business intelligence and automated verification tools help merchants detect fraud faster, reduce operational costs, and increase conversion of legitimate orders. The world’s largest eCommerce companies trust TeleSign to secure online transactions.

Trusted Password Reset

Trusted Password Reset

Thirty-five percent of help desk calls are password reset related. TeleSign leverages a preregistered phone number to send a one-time authentication code to the user. By using TeleSign 2FA, customers automate the password reset process, dramatically improving user experience while reducing help desk support cost.

Protect Account Access

Protect Account Access

Businesses struggle to find the right balance between security and ease of use when protecting account access. TeleSign delivers a no compromise solution by leveraging a user’s phone as an authentication device. TeleSign 2FA improves user experience, prevents account takeover, and reduces support costs without requiring additional hardware or software. The world’s largest companies trust TeleSign to protect themselves and their users.

Verify Businesses

Verify Businesses

Online properties struggle to find efficient ways to verify businesses without compromising security. Existing methods such as postcards or manual review either frustrate the end users or let in too many fraudsters. TeleSign Verify enables a real-time, efficient, and cost effective method for verifying businesses resulting in a better user experience and decreased operational cost. The world’s largest companies trust TeleSign to verify businesses.

Validate Leads

Validate Leads

Twenty to forty percent of all contact details submitted to lead forms are invalid or unreachable. TeleSign data intelligence improves the quality of lead data, providing buyer’s with high quality actionable leads, enabling them to increase margins and save valuable resources. The world’s largest online properties trust TeleSign to provide accurate business intelligence.

Prevent Bulk Registrations

Prevent Bulk Registrations

Bulk registrations and spam threaten brand reputation and increase operational costs of online businesses. TeleSign Verify reduces cost, improves efficiency, and protects brand integrity by verifying users in real-time using the simplest and most widely deployed technology available —the telephone.