Fraud is a large and organized global business. Communication and organization amongst fraudsters and hackers is strong and complex, enabling them to join together and information share to be effective. Online businesses generally have their own fraud strategies, preferring to block and tackle instead of sharing potentially confidential fraud information with other defrauded businesses. Early on it became clear to TeleSign that the best way to be effective against the fraudsters was to use their own techniques of information sharing and networking against them. In addition, our customers and partners have continually requested a central location for data sharing that would be created and managed by a trusted vendor.
TeleSign set out to create a central reporting location for fraudulent transactions based on unique phone numbers that could track and block fraud on a global scale. TeleBureau is that central repository where online properties can report fraudulent transactions to protect themselves, as well as other businesses from repeat offenders. Since all information reported is confidential, TeleBureau enables companies to report and block fraud associated with phone numbers without having to share sensitive or private information.
On February 14, 2012 TeleSign announced that the U.S. Patent Office awarded Patent No. 8,117,106 for TeleSign’s TeleBureau, a clearinghouse for submission of fraud activity from online businesses and merchants.
If you would like to be considered for the TeleBureau beta program, please email email@example.com for more information. A Client Services representative will reach out to you to learn more about your interest. If you are eligible for the beta program you will receive information once it is made available publicly.
How it Works
- A TeleBureau approved partner that has experienced a fraud event — large or small — reports the phone number/s associated with the fraudulent transaction/s, along with date/time, and type of fraud to TeleBureau through a secure method.
- The information is made anonymous and the data is assimilated into the TeleBureau clearinghouse.
- TeleBureau aggregates the data and will have the capability to report out fraud metrics based on a phone number or high-level trends on a set interval to all TeleBureau partners.
TeleSign has extensive expertise with customers with industry specific solutions, including compliance requirements such as HIPAA, FFIEC, CJIS, NIST, PCI-DSS, FACTA.
Countries where the most online fraud originates
Countries where the least online fraud originates
2. New Zealand
8. South Africa
9. Hong Kong
10. United Kingdom
13. United States
When fraud is perpetrated within the US, these are the states with the largest percentage of fraudulent people
1. California – 21%
2. Florida – 10.1%
3. New York – 8.3%
4. Texas – 6.0%
5. Pennsylvania – 4.5%
6. Illinois – 3.9%
7. New Jersey – 3.7%
8. Michigan – 2.8%
9. North Carolina – 2.6%
10. Virginia – 2.5%
What online transactions are the most targeted by fraudsters?
Online Auctions – 63%
General Merchandise Sales – 11%
Nigerian Money Offers – 9%
Internet Access Services – 3%
Information Adult Services – 3%
Computer equipment/ software – 2%
Work at home – 2%
Advance free loans – 1%
Credit card issuing- .6%
Business Opportunities - .4%
2011 Top 5 payment methods used in general merchandise fraud
Credit card – 41%
Money Order – 21%
Check – 16%
Debit Card – 6%
Wire – 4%
*Source: Internet Fraud Watch