TeleSign’s business intelligence and two-step phone verification enables merchants to detect fraud more efficiently, reduce operational costs and fraud losses, and increase conversion of legitimate orders.
TeleSign’s solutions provide a risk-based multi-layer online transaction security and fraud defense strategy. If an order is flagged for manual review, PhoneID automatically and without interrupting the customer, returns information about the risk-level of the order based on characteristics of the phone number provided. In the event that a transaction is flagged as high-risk, the potential fraudster can be phone verified using two-step verification thus improving online transaction security. TeleSign Verify sends an automated call or SMS with a one-time verification code that the user enters onto the website. When prompted to provide a contactable phone number, many fraudsters will refuse and move on to other websites with lower barriers to entry for high-risk orders.
PhoneID and TeleSign Verify enable merchants to approve legitimate orders faster without taxing a manual review team or introducing multiple steps for a customer to complete online transactions.
Business Intelligence & Automated Order Verification Tools
- Deepen insight about your customers
- Simplify the order review process
- Identify fraudulent orders more accurately
- Accept more legitimate orders faster
How Automated Order Verification Works