Why TeleSign
TeleSign has emerged as the undisputed leader in phone-based verification and authentication services. With more than 1 billion transactions processed for the world’s largest web properties, TeleSign is the clear industry front runner.
Scalability: Global coverage and experience
TeleSign specializes in processing large volume requirements, ensuring that each call and SMS is sent quickly and clearly. Sending voice and SMS calls at scale presents several challenges. TeleSign has solved these issues, provisioning excess capacity so that clients can confidently verify their users, while never worrying about volume constraints.
Reliability: Service must always be available
TeleSign's distributed data center environment ensures that the service maintains enterprise-class uptime. TeleSign's platform is fully redundant on all hardware, network, and telecommunications layers, guaranteeing that voice or SMS calls are always delivered. Customers confidently rely on TeleSign as an extension of their website.
Deliverability: Calls must be connected and SMS messages must be delivered
By delivering calls and SMS messages to over 200 countries and in 87 languages, TeleSign reaches users no matter where they are located. TeleSign selects only high quality routes and maintains a dedicated connectivity team. In addition, phone number cleansing significantly improves call completion by automatically correcting improperly formatted phone numbers. TeleSign's exceptional deliverability percentage results in a positive experience for end users.
Support: Committed partner in fraud prevention
When choosing TeleSign for the important job of authenticating and verifying users, customers get an experienced partner that is an extension of their fraud team. TeleSign's client services organization works with clients to ensure a successful implementation and ongoing support.
TeleSign's world class support combined with high performing technology results in satisfied clients that continue to rely on TeleSign as a pillar of their fraud strategy.
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