Protecting more than 2.5 billion downstream accounts, TeleSign delivers intelligent authentication and data products with unmatched performance, reliability, and flexibility. TeleSign serves the most recognizable online properties with deployments across a wide variety of industries in more than 200 countries around the globe.
TeleSign's product strategy takes a holistic view of how fraud and phones intersect. The company strives to analyze data in a meaningful way, providing actionable intelligence for each transaction. TeleSign’s patented data products provide an analysis and interpretation of data including the fraud history of the phone that customer’s can’t find anywhere else.
TeleSign's product set includes TeleSign 2FA, TeleSign Verify, PhoneID Standard, PhoneID Contact, and TeleBureau.
TeleSign has been recognized as Deloitte’s 15th Fastest Growing Technology Company in North America, positioned as a Visionary in Gartner’s Magic Quadrant for User Authentication, and named Best Fraud Prevention Solution in 2012 by Info Security Products Guide.
TeleSign’s industry experts are trained on specific challenges, threats, compliance regulations and use cases for specific industries. TeleSign’s client excellence teams assist customers by identifying issues, areas for improvement, and how TeleSign’s technology fits into their overall security and risk strategy.
Our client excellence teams have deep industry knowledge, and provide a consultative approach to show clients how TeleSign can be strategically applied to transform and differentiate their businesses.
TeleSign’s Fraud Services Team is available to help navigate the fraud prevention ecosystem and create a dynamic and layered approach to make measurable reductions in fraud. Our team partners with clients to create a custom solution that integrates TeleSign in their holistic fraud strategy.
Technical and Account Support
TeleSign’s Client Services Team works closely with customers and partners in a consultative way to understand their business and/or fraud challenges, providing expertise and industry best practices on the best way to integrate and deploy the TeleSign products and services. The Client Services Team includes a Technical Support organization, available to answer any questions a customer or partner may have. Through regular account reviews and monitoring of the service, the Client Services Team works to ensure the absolute best customer experience around the globe.
Quality of Service
TeleSign’s service is above and beyond what plug-ins, free downloads, or SMS aggregators offer. TeleSign’s Operations team closely monitors completion rates by maintaining communication with Telcos all over the world 24/7. In addition they monitor carrier quality fluctuations in every country, frequently alerting Telcos of drops in quality.
TeleSign’s Knowledge Engineering unit analyzes data and the fraud environment to develop new algorithms and strategies to provide the most powerful tools to predict and prevent fraud. This results in TeleSign offering the most innovative and accurate fraud prevention products offered in the market today.
TeleSign serves 200 countries, delivering messages in 87 languages and providing data intelligence for phone numbers all over the world.
Return on Investment
TeleSign products provide pricing flexibility, adapting to the needs of each customer. After integrating TeleSign, many clients have seen an average of 80% reduction in fraud loss.
- No set-up, or maintenance fees
- No hardware or software to manage
- Flexible pricing accommodates customer preference (transaction or subscription based)
- Pay for usage only
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